Ground Floor Team Member

Ground Floor Team Member

11 Jun
|
Premier Inn
|
Penrith

11 Jun

Premier Inn

Penrith

Ground Floor Team Member - Premier Inn Penrith



Hours: 12 hours, 3 days including weekends



At Premier Inn you'll really help lead the way, setting us aside from our competitors- Your welcoming smile, hands on approach and cross training really sets the standards of our hotels, allowing us to offer and deliver an exceptional experience for our guests. Our guests will see you in reception, they’ll also see you in the restaurant and bar and overall, you’ll be on hand making sure every service our guests use outside of their rooms is turned into a great experience.



We have an award-winning apprenticeship programme too, so could offer you the opportunity to earn qualifications alongside completing your core training for the role.











Skills and experience



Experience for the role would be an advantage, but isn’t essential, with our structured induction and ongoing training plan to support you in your role, it’s about what you can bring as a person. You’ll need to:



- Be comfortable working as part of a team, in a fast-paced environment (if it’s from within food and beverage that’s an added bonus!).

- Have a passion and natural flair for delivering an outstanding level of customer service and dealing with a wide variety of people.

- Have good computer skills.

- Be a natural problem solver.





What is a Team Member?



Following your induction and with our amazing ongoing training you will:



- Be an multi-skilled team member from welcoming and checking in guests into the hotel for their stay to serving them in the bar and restaurant.

- Be on hand to answer any questions or queries you’ll be more than happy to share your knowledge about our products and services; as well as the local area and surroundings.

- Understand our systems and brand standards that enable you to deliver an outstanding guest experience.

- Be able to deal a problem, should it arise, and go the extra mile to solve it.





Work with Whitbread



If you didn’t know… Whitbread is known for the UK’s most loved hotel Premier Inn and some of the best-known restaurant brands. Over the years we’ve grown to have Hotels and Restaurants across the UK, Ireland, Guernsey, Jersey, Isle of Man and Germany. There are no limits to your ambition. We’re truly proud to give great experiences to millions of guests and create long term career opportunities for people like you!



We have a 278-year proven track record of helping people reach their full potential and have been voted a Top Employer for the ELEVENTH year running in 2021.





We’re proud to have a diverse and inclusive culture where everyone is welcome and truly feels able to be themselves. Our aim is to continue to attract, and welcome, a diverse range of applicants from all walks of life to help improve and develop our team every day.



As a Team Member, not only will you get the opportunity to build a career with Whitbread, you’ll enjoy the chance to shine every day with our award-winning induction and training programmes but we will also offer a range of great benefits also, which include:



- Exclusive Employee Offers

- Whitbread’s Privilege Card gives you up to 60% discount on hotel rooms across UK, Ireland and Germany and 25% discount across our restaurant brands

- You will also benefit from huge Discounts on our famous Premier Inn Hypnos Mattresses, pillows and beds

- Whilst on shift, choose from our special menu, with meals starting from £2 or get 50% off the standard menu





- Financial Wellbeing Benefits



- Pension scheme with employer contribution

- Annual Sharesave (Save As You Earn) Scheme



- Physical, Mental & Emotional Wellbeing Benefits



- MyGym & MyActive discounts

- Discounts on Cycling Products at Halfords

- Access to Hospitality Action (our Employee Assistance Programme), offering a wide range of support options for you and your family

- Eye Health and Vision Express Discount



- Recognition and Discounts



- My Rewards platform, where you can recognise your team mates and are celebrated and rewarded for top performance, team incentives and for delivering amazing guest experiences.

- Perks at Work Portal, offering a wide range of retail and leisure discounts

- O2 Open Employee Discount

- Virgin Experience Days

- Costco Membership



- Charity – we want to support and celebrate your dedication to charitable causes close to your heart through:



- Raise & Match Scheme

- Give and Match Scheme





If all of this sounds like you…. Apply today to start your Whitbread journey!

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