Facilities Team Leader

Facilities Team Leader

31 Mar
|
Ferrovial Services
|
Maidstone

31 Mar

Ferrovial Services

Maidstone

We currently have an opportunity available for a Facilities Team Leader to join Amey on the Highways England FM contract based in Maidstone, Kent.



About Amey



We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK.





We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.



What is the purpose of this role?



Amey provides facilities and estate management services covering 40 sites for Highways England including offices, regional operational centres, traffic officer outstations and one highway maintenance depot.

We deliver planned and reactive maintenance, project and asset management and essential services like cleaning, we help keep the sites we maintain, safe, clean and complaint.

Based at our site Whealdon House, your role will be to supervise team members undertaking duties relating to front of house services including reception, meeting room bookings and key administration functions and also the operation of buildings and surrounding grounds in line with key SLA and KPI’s, ensuring minimal disruption to the daily activities of establishment users on the Highways England FM contract.



This is a full-time permanent position based at our site Whealdon House, Maidstone.

Working pattern Monday to Friday 37.5 hours (Flexible with working hours)

We are offering a salary of £26,000 – £28,000 per annum plus a range of Amey benefits for this role.

Security Clearance will be undertaken for the successful applicant.



What will the role involve?



Lead on the day to day running of the site

Assist in the achievement of the required KPI score for the contract

Communicate problems and concerns promptly through line management ensuring quick resolution

Comply with all Health & Safety legislation

Undertake role in a professional and safe manner at all times

Carry out team briefings

To ensure the health, safety and security of staff, customers, premises and equipment by encouraging and monitoring best practices at all times

Liaison with key stakeholders in order to programme support tasks efficiently and effectively

Ensure premises are opened and secured with agreed procedures

Ensure high quality of daily reception and front of house services

Provide first line response to reactive events

Coordination of access for 3rd parties

Ensure premises are maintained in a safe and secure manner

Porterage and logistic support services as required – ordering, distribution and storage of materials

Mail distribution

General security services, including management of CCTV and alarm systems

Furniture re-organisation

Building and ground maintenance

Undertake Statuary Inspections including but not limited to emergency lighting (Inspections), fire alarms (inspections & reset of equipment) and legionella cleaning of showerheads on a regular basis & recording water temperatures

React to and execute immediately any general repairs and maintenance duties as required or requested to undertake

Ensure cleaning duties are undertaken as and when required and in accordance with health and safety and cleaning best practice

Responsibility for preparation of paperwork, timesheets, overtime where required

Set and unset intruder alarm systems in building where required at start and end of building opening hours



What are we looking for?



Previous experience of working within the facilities management environment

Good understanding of health and safety requirements and legislation

Have a proactive approach to maintenance and building management

Good customer relationship skills demonstrable by experience

Keyboard skills and basic computer literacy

Good at developing strong working relationships with on-site client and employee.

A team player but able to work under own initiative and able to escalate matters out of own limitations

Good communications skills

A desire to develop and undertake training as and when required.

Customer focused

Presentable and approachable, with a ‘can-do’ attitude.

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