29 Oct
The Ivy Collection
Birmingham
Job description
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.
We’re searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards :
50% staff discount for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
Career Development and Training , including Apprenticeships.
Free food and drinks to the same standard that we serve our guests when you are working.
Extra holiday allowance for length of service,
up to 5 extra days after 5 years.
You can take your Birthday as a day off - Guaranteed!
Cycle to Work Scheme.
Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager :
Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
Efficiently manage the bookings, to allocate tables equally over all sections of the
Restaurant and to stagger times of bookings.
To manage, train and lead the reception team
Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
Ensure when necessary, all payment methods are dealt with in the correct manner
About you :
You have 3 years + experience in this position
Solution-driven individual able to work under the pressure of peak service
You love to wow guests with exceptional service
You have excellent English language skills
You are friendly and professional with plenty of charisma and flair
▶️ Reception Manager
🖊️ The Ivy Collection
📍 Birmingham