29 Oct
Black Fox Solutions
Ballyclare
Job description
Service Advisor / Administrator
Ballyclare
£26,000 £29,000 (DOE)
I am delighted to be working with a leading commercial vehicles company, who due to expansion, are looking for a Service Advisor person to join them on a permanent basis!
Working hours Shift work per rota and business needs (47 hour contract)
Shifts between hours of :
Monday to Thursday (8am-9pm)
Friday (8am-6pm)
Saturday (biweekly from 8am-2pm)
The role :
- Confident first point of contact for customers.
- Generating, amending and updating service schedules.
- Vehicle and customer database management.
- Outbound sales and customer care calls, managing key client relationships.
- Monitoring and ensuring work is on schedule in the vehicle workshop.
- Liaising with workshop foreman for job planning, efficiency and profitability.
- Always ensure customer satisfaction.
About you :
- Customer service / administration experience.
- Excellent organisational skills and adapatable.
- Excellent written and verbal communication skills.
- Strong telephone communication.
- Have a full driving license.
If you'd love to hear more on this position, APPLY BELOW or contact Harry at BlackFox Solutions.