Service Adviser

Service Adviser

29 Oct
|
Black Fox Solutions
|
Ballyclare

29 Oct

Black Fox Solutions

Ballyclare

Job description

Service Advisor / Administrator

Ballyclare

£26,000 £29,000 (DOE)

I am delighted to be working with a leading commercial vehicles company, who due to expansion, are looking for a Service Advisor person to join them on a permanent basis!

Working hours Shift work per rota and business needs (47 hour contract)

Shifts between hours of :

Monday to Thursday (8am-9pm)

Friday (8am-6pm)

Saturday (biweekly from 8am-2pm)

The role :

- Confident first point of contact for customers.
- Generating, amending and updating service schedules.
- Vehicle and customer database management.
- Outbound sales and customer care calls, managing key client relationships.
- Monitoring and ensuring work is on schedule in the vehicle workshop.






- Liaising with workshop foreman for job planning, efficiency and profitability.
- Always ensure customer satisfaction.

About you :

- Customer service / administration experience.
- Excellent organisational skills and adapatable.
- Excellent written and verbal communication skills.
- Strong telephone communication.
- Have a full driving license.

If you'd love to hear more on this position, APPLY BELOW or contact Harry at BlackFox Solutions.

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