27 Oct
Straumann Group
West Berkshire
Job description
JOB DESCRIPTION
About Straumann
The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe.
The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners.
In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions.
To achieve this step,
the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006.
Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics.
People and culture are the Straumann Group’s greatest assets; they are the key to high performance and sustainable success.
We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership.
The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.
Summary of position
Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe.
In this endeavour,
Clinical Specialist will be a critical role to oversee clinical activities for ClearCorrect providers.
As a Clinical Specialist, you are responsible for growing clinical confidence and case submissions across the ClearCorrect™ product portfolio.
In this position, you will support practicing dentists and orthodontists in the resolution of case-specific clinical and technical issues about our proprietary 3D treatment planning software ClearPilot.
You will report to the local Regional Sales Manager with a dotted line to our Clinical Advisor for Western Europe.
During the initial 12 months of your role, your primary responsibility will not involve direct interaction with clinicians.
Instead, your key focus will be to provide support to our Treatment Planning Team.
You will utilize your expertise to check and validate treatment plans, ensuring they meet the required standards and guidelines.
Additionally, you will assist the team in addressing clinical queries related to the treatment plans and clarify any written instructions provided by our customers, who are primarily dentists and orthodontists.
Your contributions will be instrumental in ensuring the accuracy and quality of the treatment plans, as well as enhancing communication between our team and the customers.
By leveraging your clinical knowledge and expertise, you will play a vital role in maintaining high standards of care and facilitating smooth collaboration within the Treatment Planning Team.
Although your role will not involve direct customer interactions,
your support will indirectly contribute to delivering excellent service to our customers and their patients.
After the first 12 months, your role will continue to be that of
- Providing clinical support to the private practicing dentist and orthodontist in case evaluation, clinical treatment planning including patient selection.
- Communicating and demonstrating the clinical benefits of all our products
- In 3D digital treatment planning, you support providers to make clinical decisions that contribute to the success of orthodontic treatment with ClearCorrect™.
- You will be in contact with dentists and orthodontists to discuss treatment plans.
- You are involved in the individual clinical education of dentists and orthodontists.
- You will provide parts of the clinical training for our treatment planning teams.
- Gather feedback from providers and analyse provider data to identify best practices.
- Review patient’s treatment plan and compare with established protocols and preferences, elaborate on clinically functional improvement in digital planning to improve clinical predictability to achieve the best possible results.
- Train country-base colleagues to increase their orthodontic knowledge, and their expertise of ClearCorrect system and the benefits to be communicated to customers.
- Performs provider support via inbound & outbound contacts (phone or email) to provide top-notch service to providers.
- Other duties may be assigned, directed, or requested.
- Clinical education offerings - live and online :
o Coordinating with clinical speaker
o Presenting clinical content o On booth clinical support activities
Be a team player.
- Collaborate with marketing and sales team to increase case utilization and to acquire new providers.
- Train the ortho sales and service team in the region to increase their orthodontic knowledge and their expertise of ClearCorrect system and the benefits to be communicated to customers.
To enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clinical roadblocks.
- Co-travel when required to key customers and KOLs with field sales and marketing team.
- Constantly liaise with WE clinical advisor and the global BU,
the country teams to keep abreast of product updates, technology advancement and market change.
- Support User Acceptant Tests (UAT) and provide input and feedback, taking the lead to have local ClearCorrect ambassadors participating to UAT, follow-up and collect feedback.
- Be a part of high-performance team that delivers monthly, quarterly, and annual business results and company goals.
Your profile
- You have dental background preferably with orthodontics experience.
- You are ready for a change into an industry career with a leading dental company.
- You have a very good command of English. Additional lenguages is a plus.
- You have a high willingness to learn to become familiar with our 3D treatment planning software ClearPilot.
Your qualifications
- University degree in Dentistry and at least 2 years of related clinical experience
- Excellent written and verbal communication skills in English
- In addition, you have excellent teamwork skills and high social competence.
- Enthusiastic about providing excellent support & service, always customer centric.
- Player-learner mindset, entrepreneurial and result driven.
- Excellent organizational and time management skills.
- Ability to multitask and stay focused on priorities.
- Willingness to travel up to 20%.
Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements.
Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status.
In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.
Get notified for similar jobs
Sign up to receive job alerts
Success! Successfully subscribed for similar jobs You have already subscribed for this job Failure! Failed to subscribed for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
profile icon $ profileData.firstName ? profileData.firstName.substring(0,1) : '' $ profileData.firstName.substring(0,1)
Hi $ profileData.firstName ? profileData.firstName : 'User' , you've got a
$ widgetBundle fit.name pht : jobJobMatchsData eachJob 'jobSeqNo' fit.name .data
Match score for this job is unavailable at this moment
$ socialProvider Connected $ socialProvider Connected
Find out how well you match this job
RESUME UPLOADED!
In order to process your resume and provide job recommendations you must agree to our privacy policy and terms of service I have read and accept the and Save my resume and contact me for jobs that I may be a fit for Please accept terms of use and policy.
Choose your path!
Either use your resume or tell us a little about yourself
Sign me up for company updates failure icon
Oops invalid format...
Oops...
Please upload one of the following file formats : pdf, docx, txt
Something went wrong.
Please try to upload your resume again
$ widgetBundle 'resumeUploadedMessage' pht : "resumeName" : profileData.resumeName
Sorry ! Something went wrong, please try again in a few minutes
But we noticed below information is missing from it.
Please complete the following :
We noticed below information is missing from it.
Please complete the following :
$ widgetBundle 'resumeUploadedMessage' pht : "resumeName" : profileData.resumeName
Sign in and keep your data for future visits
We never post anything without your permission success icon
Great!
Your file is successfully uploaded Enjoy your personalized jobs reset icon By resetting personalization
you will lose your personalized job recommendations
resume uploaded resume uploading Share This Opportunity
Profile recommendations
No recommendations found
Similar Jobs
No recommendations found
Jobseekers Also Viewed
No recommendations found
▶️ Orthodontics Clinical Specialist
🖊️ Straumann Group
📍 West Berkshire