Assistant General Manager

Assistant General Manager

27 Oct
|
South
|
London

27 Oct

South

London

Job description

Isola are hiring an Assistant General

Manager!

Our story

The Distefano family, spanning two generations, started San

Carlo over 30 years ago and seen it grow to twenty-five authentic Italian

restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in

London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with

a growing number overseas including Kuwait, Bangkok and Qatar and with new

sites set to open in Bahrain, Dubai.

Colleague Benefits :

You will be joining, one of the

world’s leading family-owned companies - which means global

opportunities

Delicious, healthy Meals whilst on

duty all free

30% discount in our restaurants, for

you and your friends & family







- Gym discount scheme
- Squadra our very own people

platform offering you free discounts and rewards at thousands of companies

worldwide from groceries to holidays.

Support in training and continuing

Professional development

Online development training with our

San Carlo App lacademia’

Wagestream giving you flexibility

to access, track, build and better manage your pay.

Access to a confidential Employee

Assistance Program (EAP) with a 24 / 7 helpline for you and your family.

Free confidential counselling

sessions to help with you and your families wellbeing

Free online health portal giving

you resources at your fingertips to help you reach your goals.

Access to Hapi-life a platform to

help you live your life healthier covering Mental, Financial, Social &

Physical wellbeing.

Bring your friends and take part in

our generous Refer a Friend’ programme and earn up to £1000 per person!

Responsibilities :

Overseeing the day-to-day operations of the restaurant,







deputising for the General Manager when they are not on shift

Undertake all Duty Manager responsibilities where

relevant / needed

Ensure your Duty Managers have an up to date Talent

Pipeline for their departments with training needs and succession plans

Hold monthly reviews with all Department Managers

reporting to you to ensure all KPI’s are being achieved. Report each meeting to

General Manager

Manage monthly results from Department manager

KPI’s

Manage customer satisfaction regularly using the

tools available, ensuring all guest feedback is dealt with in a professional

and efficient manner.

Alongside the General Manager, conduct probation's

and appraisals to monitor full team performance and development.

Track team turnover monthly and ensure it stays







below the company target.

Ensure Recruitment processes are adhered to at all

times including all paperwork and onboarding process for new starters.

Create and maintain a safe and comfortable working

environment for all staff to flourish in.

Ensure staff records are kept up to date with

training, absences, lateness, holidays etc.

Manage the results from all departmental Health

Checks to ensure actions plans are being worked on.

Required Qualifications &

Experience :

- Previous experience in a similar role
- Team management experience
- Excellent communication skills






- Meticulous attention to detail, highly organised

and capable of handling multiple tasks

A proactive self-starter who can work independently

with good judgement and minimal direction

▶️ Assistant General Manager
🖊️ South
📍 London

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