Fleet Administration Manager

Fleet Administration Manager

Job description

Are you ready to dive into a bustling team environment?

We are seeking a dedicated Fleet Administration Manager to join our Milton Keynes team and support the branch manager. This role offers a variety of responsibilities that will keep you engaged and challenged every day.

Key Responsibilities :

- Supporting the Branch Manager with various people management responsibilities.
- Maintaining high customer service standards and promptly addressing customer needs.
- Ensuring compliance across the rental desk in line with all operational procedures and policies as outlined in the Dawsongroup Vans Operating Manual.
- Serving as a receptionist for Company personnel, drivers, and customers,





ensuring visitors are attended to promptly.
- Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail.
- Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed.
- Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers.
- Updating customer records and system databases with information, including mileage for servicing purposes.
- Coordinating vehicle repairs and servicing by locating local dealers and repair agents.

What We’re Looking For :

- A confident communicator with a friendly and professional telephone manner.
- Highly organised, with strong administrative skills.
- Candidates must have strong IT skills and a good working knowledge of Microsoft Office packages
- Able to thrive under pressure and manage multiple tasks effectively.