26 Oct
CVS Group
Chichester
Job description
Patient Care Assistant - Pet Doctors (Chichester Hub)
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Pet Doctors Chichester.
This is a full time position (40 hours per week), working the below :
- 5 days a week, either 8am-4pm or 11am-7pm
- 1 : 6 Saturdays (8.30am-5pm) with the day back in LIEU
- No out of hours, no Sundays and no Bank Holidays
About CVS :
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas;
our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK :
About the role :
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include :
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant :
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare , including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in a Patient Care Assistant role is essential
What we can offer you :
We know that benefits are key and that your personal benefits priorities will differ from others, so