25 Oct
Amex
London
Job description
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team,
striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Business Unit / Role Specifics
As a participant of our Graduate program,you will have a unique opportunity to accelerate your growth and skills as a Service Assurance Engineer.
Working in our Mission Control organization, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express.
Responsibilities may include :
- Onboarding new technologies
- Observability
- Drive Issue Resolution - triage, troubleshoot, resolve
- Lead teams as needed to drive resolution
- Incident Communications
Preferred Qualifications
As a recent Graduate we understand that you wont have significant experience in industry.
We are looking for ambitious & talented individuals that share our companys value to always do the right thing for our customers, to win as a diverse and inclusive team that respects each other and our differences.
Successful candidates will have :
- Some understanding of performance troubleshooting and tuning. As well asimplementing high availability solutions like Always on, Clustering, Mirroring etc.
- A desire to increase their DevOps knowledge for highly available IT infrastructure and building live production APIs and services.
- An interest in automation development.
- Some familiarity with Agile or other rapid application development methods.
- A determination to gain hands-on expertise with application design, software development and automated testing.
Minimum Qualifications
Must have earned a Bachelors or Masters degree in Computer Science, Computer Engineering, or other technical discipline in the last 2 years or have a graduation date of June September 2025
Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.
In order for your application to be considered, please complete the below steps :
1. Click on Apply Now
2. Create a new username and password
3. Complete and submit your application
Our team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline.
We appreciate your patience while we consider your application and will be in contact with you by 3 December 2024. The deadline for applications is 10 November 2024.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
▶️ Campus - Graduate Program - Graduate Service Assurance Engineer - 2025 - UK
🖊️ Amex
📍 London