24 Oct
London Hilton On Park Lane
London
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. A new era begins at the London Hilton on Park Lane. Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer.
Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all. 2023 was the hotel's 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.
Salary:
up to £38,220 per yearBENEFITS28 days paid holiday increasing with service
Exclusive high-street discounts through Perks at Work portal
Industry-leading Team Member discounts on hotel stays for you, your family and friends
Access to leadership and development programmes through Hilton UniversityExceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
Reward programmes, incentives and team member recognition, as well as long service awards50% off in Hilton restaurants and bars (subject to individual outlets)Refer a Friend SchemeUniforms provided and laundered complimentary
Free meals on shift
What will I be doing?As Group, Conference, and Events (GCE) Planning Manager, you will manage the planning of large programmes The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically,
you will be responsible for performing the following tasks to the highest standards:Maximise all Group, Conference, and Event revenue opportunities
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team MemberEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service,
selling techniques, and billing and processing contracts
Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
Organise hotel promotional activitiesconduct "exit" meetings/interviews at the end of each event;What are we looking for? A Group, Conference and Events Planning Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capability and an ability and desire to coach selling techniques to their team
Excellent organisational and planning skills
Accountable and resilient
Ability to work under pressure
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systems
Previous experience in the same or similar roleEVERY JOB MAKES THE STAY.At Hilton,
It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.Find out more about all our brands and hotels - Hilton Brands | Global Hospitality CompanyAMRT1_UKCT
▶️ Group, Conference and Events Manager (Planning)
🖊️ London Hilton On Park Lane
📍 London