24 Oct
TFG London
London
Job description
About The Role
These are exciting times at Hobbs London. We have enjoyed strong growth in recent years and we are not stopping there. We have big plans for the next three years across all of our channels and in the UK and beyond.
We want you to be part of that. We are keen to appoint a Online Trading Assistant to our Ecommerce team to focus on our international operations and to support us in achieving our short medium and long term ecomm objectives.
Your Duties and Responsi bilities as Online Trading Coordinator will include :
- Update and maintain planning documents for the trading calendar in line with campaign briefs and site merchandising
- Analyse data from Google Analytics and produce reports to identify how to maximise sales. Reporting on KPI’s including but not limited to : Conversion, Revenue, AOV, Sessions, Bounce Rate etc.
- Advise and recommend products or categories to CRM and Creative teams for planned emails, ensuring stock is checked and categories are merchandised
- Monitor bestsellers & on-site trends across our international sites identifying reasons for performance and key opportunities
- Manage briefs and Jira tickets for homepage and content updates liaising with the creative team to make sure handover dates are on track
- Create homepage updates via HTML and manage content spots across website
- Manage promotional setup including campaigns, source codes and coupon codes
- Optimise search performance reporting on search KPIs. Updating search dictionaries and monitoring key search term results
About You
To be successful in the role of Online Trading Coordinator it is vital that you can demonstrate experience of trading and operating in international markets on non-English speaking sites.
Although not mandatory, we would love it if you were a German speaker. Additionally you will have :
- CMS experience - in particular Salesforce Commerce Cloud
- Strong attention to detail
- Ability to analyse and interpret data and create actions based on findings
- Strong grounding in excel with capability to upskill
- Excellent organisational skills with a flexible approach and ability to multitask
- Exceptional communication skills both written and verbal. Ability to maintain a network of relationships
In return we offer a competitive salary and benefits including :
- Staff Discount
- Discounts across your favourite brands
- Virtual GP Service
- Virtual Wellbeing and Counselling Service
- Financial Wellbeing Support
- Early Pay through Access Early Pay
- Discounted Gym Memberships