24 Oct
CER Financial
City of London
Job description
Job Description
HR Technology Analyst (Success Factors) Assistant Vice President
City of London
Contract
Up to £330 per day
cer Financial are working alongside an international bank based in the City of London. They are looking for a HR Technology Analyst (Success Factors) Assistant Vice President on a contract basis.
As a member of the HR Technology team in the HR Services section, the HR Technology Analyst will play a key role supporting the SuccessFactors system across the EMEA region.
The responsibilities of a Credit Risk Associate will include :
- Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way.
- Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary.
- Assisting with change requests, which may include engaging with the SI Partner and / or SAP. Includes performing testing and creating and distributing any relevant comms for administrators and end-users.
- Providing support for the SF release management process. Includes reviewing release notes and attending supplier and SI partner webinars, performing regression testing, arranging and facilitating user acceptance testing, preparing release communications for administrators and end-users.
- Work with IT Security colleagues to ensure any new / updated Role Based Permissions are accurately reflected in the access management system.
- Key participant in the HR Technology Change Management meeting (fortnightly) and Design Authority forum (monthly), where proposed solutions and enhancements are presented for discussion, debate and approval.
- Supporting SF module experts in the HR Technology change management process including requirements gathering, testing, documentation, and rollout to administrators and end-users.
- Follow and promote system controls and procedures to ensure data quality, accuracy and security.
- Initial HR Technology contact point for queries that cannot be resolved by Tier 1 or Tier 2 support, providing functional expertise to resolve.
- Escalating issues where necessary internally within the HR Technology team or to IT or other colleagues, and externally to the SI Partner and / or software supplier, and tracking and driving tickets to resolution.
- Manages the SF Administration MS Teams Group and sub-channels, ensuring that admin guidance and other documentation is up-to-date,
publishing news and announcements, and encouraging participating and knowledge-sharing.
- Support strategic and high priority business projects that require changes to the SF platform, such as re-organisations, HR Service Transformation Programme.
The successful Credit Risk Associate will have :
- Experience in either administering or supporting one or more SuccessFactors modules
- Strong customer service focus
- Strong interpersonal and listening skills
- Good verbal and written communication skills
- Ability to work collaboratively and influence peers and managers
- Versatile and adaptable and can deal positively with ambiguity
- Good eye for, and attention to, detail
- Can evaluate a range of solutions and apply judgement in making recommendations
- Ability to think creatively and be innovative when delivering solutions and in problem-solving
- Likes working with people from different countries and cultures and will participate actively in the bank’s commitment to diversity and inclusion in the workplace
- MS PowerPoint, Word and Excel skills to Intermediate level minimum
- Strong and reliable team member who contributes to both individual development goals and the team’s strategic objectives
- Acts with highest standards of integrity and fairness to colleagues and clients
- Business Writing / Business Analyst experience and skills desirable able to translate requirements and be a conduit between technical and non-technical colleagues
- Degree level education or equivalent professional qualification (eg : SF module certification) is desirable.
▶️ HR Technology Analyst (Success Factors) Assistant Vice President
🖊️ CER Financial
📍 City of London