24 Oct
Fluke
Great Britain
Job description
responsibilities
are evolving around contact with customers, colleagues, and the Sales department in order to create a funnel and drive top-line business growth
- Establish close working relationships with the regional Sales Team.
- Support relevant Hardware, Software, Services, Accessories, and shim quotations up to $15k in value.
- Proactively support the Regional Sales Team in customer follow-up, lead generation, and order handling.
- Management of the recurring Product Support Agreements : customer contact, quotation, and renewals.
- Own and coordinate inquiries inbox and opportunity allocation, follow up through Sales Force
- Drive Service business and related RFQ’s keeping in regular contact with opportunity contacts to execute orders and ensure revenue targets are met including Calibration, Training + Warranty renewals / expansion.
- Act as the first point of contact for direct customer queries and follow-up manage main lines
- Drives FRS Northern Europe sales Campaigns to increase booking / revenue and customer follow-up.
- Complete Vendor Forms and Customer & Supplier account setup.
- Point of contact for the Order Management team for any queries or assistance, for example, item codes / pricing attributes, CRM assistance.
- Provide weekly and on-demand reports on Orders / Leads / status and forecasting
- Regional coordination of sales events, training, seminars, exhibitions, webinars & demos
- High level of collaboration and close engagement with the customers and / or channel partners to create a personal relationship and best-in-class service.
- Record both Customer and distribution channel feedback as VOC, and actively provide solutions.
- Own and coordinate the specific product information and price for the regional partners.
- Process Marketing / sales qualified Leads into Sales opportunities by contacting interested customers.
- Hardware backlog : monitoring increased lead times, keeping in regular communication with customers
- Logging / tracking software Licenses and shipped devices are accurately registered on the CRM System
- Assign leads to defined Distribution channels using the Salesforce partner portal.
- Lead and participate in Daily Management and Standard Work for designated sales region(s).
- Perform other duties as assigned.
Qualifications / Skills and Knowledge
- Degree in Engineering or Business (or applicable experience)
- At least 4 years experience in inside sales / sales support roles or telesales
- Strong customer focus and sales orientation
- Willing and able to be in contact with customers in
- Strong commercial attitude and performance
- High level of accuracy and attention to detail
- Proficient in the use of MS Office.
- Experience in CRM systems (Sales Force) and Oracle.
- High energy and the drive to work independently comfortable with ambiguity.
▶️ Inside Sales
🖊️ Fluke
📍 Great Britain