24 Oct
Addleshaw Goddard
Great Britain
Job description
PURPOSE OF THE ROLE
- Due to the growth of the firm, we are looking for an operational Business Development professional with significant project management experience to support the continued growth of the firm for a 6 12-month maternity cover fixed term contract.
- This role provides the opportunity to join a world-class team, improve efficiencies across a variety of exciting, business development projects and collaborate with a diverse group of stakeholders, turning thoughts and ideas into results.
THE TEAM
This role sits within the Firm's multi award-winning Marketing and Business Development team, whose focus is on helping our expert Partners and other lawyers to win business and deliver an excellent client service.
The team is based across our global network of offices.
In recent years we were recognised by the FT as one of the top 5 most innovative law firms in Europe; we have been named Litigation Law Firm of the Year, Real Estate Law Firm of the Year and Private Equity Firm of the Year in the UK;
Corporate & Commercial Firm of the Year in Qatar; Law Firm of the Year in Oman.
- Within our Marketing and Business Development team, among other awards, we were named Marketing Week's Marketing Team of the Year 2023, were named The DRUM's B2B Brand and In-House Team of the Year 2023 and won the coveted Grand Prix at the B2B Marketing Awards 2022.
- Our core values include delivering MORE IMAGINATION and MORE IMPACT to our client relationships and projects. We are committed to inclusivity and sustainability and have a modern and approachable culture.
We have the support of our board and executive to make changes how we work and we are ambitious to demonstrate this. That is where this role comes in.
Continuing to support change in the Marketing and BD Team and help embed new ways of working for us and our lawyers.
With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Business Development, in a stimulating environment fostering individual growth and development.
WHAT TO EXPECT IN THIS ROLE
The BD Operations & Project Manager is responsible for overseeing all key BD systems and BD process projects within the BD team and their implementation across the wider firm.
This role holder will have the experience, skill and aspiration to help initiate, lead and drive project delivery best practice across the firm.
Working closely with the Head of Bids,
this role will help to drive business development projects to ensure optimal efficiency (reducing time and cost of inputs from both BD and the wider business) in terms of service delivery and, ultimately, aid in increasing profit.
This role will help to identify key projects, systems and process in order to enhance internal and external client experience.
The role reports to the Head of Bids and will work closely with the other Heads of in wider BD team, the Business Development Director, and other Business Services leaders.
You will be expected to travel to other UK offices as and when required.
In this role the BD Operations and Projects Manager will also :
- Support the firm's new CRM system to drive continued engagement as the system is embedded further.
- Support the firm's new experience and proposal generation system to drive engagement and elicit feedback for system enhancement.
- Attend regular meetings with teams across BD and the wider firm to understand ways of working, help to identify operational inefficiencies and help to develop, shape, and implement solutions.
- Work closely with Senior Management Team in the delivery of specific projects across all areas of the BD team.
- Track and measure results, and report on return on investment on any projects delivered to improve productivity and drive efficiencies.
- Work with rest of the BD team to develop strategies to promote strategic operational priorities for BD across the wider firm.
- Lead and manage all aspects of projects including planning and implementation (including training and development of people on new systems and process through the IT Training or L&D; teams).
- Support the Client and Sector team in tracking panel relationships (and dates), and use the system to compile statistics around the firm's successes, sectors, upcoming panels etc.
- Support the Client and Sector team to manage the secondment process.
- Support the bids team on the Bid Tracker, alerting the business to new bids, ensuring BD teams and others are keeping information up to date and supporting the bids process from the beginning to the end.
- Act as an advisor to the BD team, to guide them in the best use of the systems, instilling best practice so that the information stays up-to-date and relevant.
- Drive key projects and outputs around bids systems and processes (e.g. proposal automation,
content management systems and pipeline / proposal repositories of data).
- Be the BD lead contact for business development systems and tools at an oversight level.
YOUR AREAS OF KNOWLEDGE AND EXPERTISE
To be successful in this role, you will :
- Have a proven track record of success in planning, managing and implementing projects and programmes, preferably in a professional services organisation, including a previous, demonstrable experience of managing BD, marketing and / or communications projects in relation to systems and process improvement.
- Have a strong understanding and awareness of business development in the legal market or wider professional services markets, and how people, processes and technology work collectively to deliver improved results for stakeholders / clients internally and externally.
- Have experience in delivering excellent, commercial service for our internal and external clients with a focus on business benefits and results, promoting a culture of excellence.
- Be aware and empathetic of the various pressures legal staff work under and curious to find solutions to these which support the firm's profitable growth and development.
- Possess excellent business writing and communication styles, adaptable to various situations, with the ability to communicate concepts and processes succinctly, including presentation skills.
- Be committed to promoting cultural and organisational change to support the firm's vision.
- Have strong stakeholder management experience with the ability to influence at Partner level and to challenge thinking.
- Possess a strategic and pragmatic approach, acting as a trusted adviser' across the business, providing practical and innovative solutions to challenges.
- Be highly organised and able to prioritise workloads, managing multiple projects and competing deadlines; collaborating with people across locations and in virtual teams
- Be comfortable working to short deadlines, with variable dependencies and in a non-directive environment.
- Exceptional team player, not afraid of being visible on a project
- Highly computer literate with excellent systems skills, including experience of Office software (e.g. Outlook, Word, Excel and PowerPoint).
OUR FIRM
Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment.
Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.
OUR APPROACH : IMAGINE THE BEST YOU CAN BE
Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.
Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.
Are you up for the challenge?
▶️ Business Development Operations & Project Manager (6 -12 month FTC)
🖊️ Addleshaw Goddard
📍 Great Britain