24 Oct
Epsom and St Helier University Hospitals NHS Trust
Tooting
Job description
Job overview
We are looking to recruit 5 x Band 8A Applications Build and Support Specialist / SME.
Job Title
Specialty
Applications Build and Support Specialist / SME
Applications Build and Support Specialist / SME
Clinical Documentation / Mpages
Applications Build and Support Specialist / SME
OrderComms / Technical Architect
Applications Build and Support Specialist / SME
ED and Critical Care (including SurgiNet
Applications Build and Support Specialist / SME
Non Cerner- Specialist Systems
The post holders will provide a high quality and professional 2nd line support application support service to all applications / clinical system users within the Trust.
You will contribute to and support the development of an application design methodology and capability within the team. including requirements management, design, build, deploy, optimise, and support, undertaking monitored support processes, with incident and problems.
The Trust is part of a Group arrangement with Epsom & St Helier Hospitals which has committed to the development of a new shared domain which will make it easier for patients to be treated and for clinicians to work collaboratively across Southwest London, Surrey and beyond.
As this new shared EPR domain will be based on the current St George’s domain, it is anticipated that this role will support that development at St Georges
Main duties of the job
The post holders will lead a small team of analysts to provide the build and support for applications and clinical systems functionality.
You will support divisional project initiatives with information and advice as required.
- The post holders will lead their team,
sharing functionality within the Millennium Application as well as other specialist modules of the Trust EPR application or other systems (PAS, Order Comms, Critical Care, Digital Dictation / Correspondence, Netcall etc), providing specialist subject matter expertise.
- The post holders will provide proactive support to Divisions’ and Corporate Directorates’ senior managers, providing them with evidence and advice to support service planning decisions.
- The post holders will work with the Applications and Clinical Systems Technical Support Teams to monitor system performance of the applications, utilisation and to improve performance of the system and the support service;
and with the Testing team to ensure the application is tested to be clinically safe and complies with information governance principles.
The post holders will ensure, advise, design,
and support the development and use of safe processes for the use of applications within the Applications and Clinical and technical support services.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
St George’s University Hospital NHS Foundation Trust (SGUH) has a vision to be a thriving hospital at the heart of an integrated healthcare system.
One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
The St George’s IDT department manages the Trust’s IDT systems, infrastructure and IT support services It also provides support to manage the systems and services which includes : helpdesk;
IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.
We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology.
In addition,
IDT provides tools to enable business units to achieve their goals, resulting in improved quality of care to patients.
Detailed job description and main responsibilities
Please see the attached supporting documents which contain more information about the role and the Functional requirement specialty sheet for the roles
Person specification
Experience
Essential criteria
- Significant experience of working in the health service
- Experience in Clinical Systems application toolsets
Skills
Essential criteria
Good understanding of the clinical workflow, systems and information within the system links to the use within clinical care
Desirable criteria
Strong Excel, other MS applications and SQL skills (to be able to write CCL)
Your application :
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References : You will be required to provide 3 years of employment / educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc.
therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date : In order to streamline recruitment within our Trust,
we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting : You will only be contacted via e-mail / SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post.
Please ensure that you check your Trac registered e-mail regularly.
DBS : We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check.
However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Disability Advice Line :
SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities.
We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at : Telephone : 02082963786 Text : 07501066267 Email : @.
Our confidential answering service is available after 5pm.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
NameRose CliffordJob titleApplications Build and Support ManagerEmail addressTelephone number07747760637
▶️ Senior Clinical Fellow in Trauma & OrthopaedicsSenior Clinical Fellow
🖊️ Epsom and St Helier University Hospitals NHS Trust
📍 Tooting