24 Oct
UK Research and Innovation
Great Britain
View Vacancy -- IT Assistant - Operations Group - Information Technology - LMB 2500
Open Date
10/10/2024, 08:00
Close Date
07/11/2024, 23:55
Research Institute
MRC Laboratory of Molecular Biology
As this job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here: https://www.gov.uk/check-uk-visa/y
Research Institute / Unit Information
The MRC Laboratory of Molecular Biology (LMB) is one of the birthplaces of modern molecular biology and has played an important role in the development of many new techniques, most notably protein crystallography, cryo-electron microscopy, DNA sequencing and monoclonal antibodies. The LMB has a clear goal of understanding biological processes at the molecular level, with the ultimate aim of using this knowledge to tackle specific problems in human health and disease. We aim to tackle difficult, long-term problems, which often require investment over many years.
There are four scientific Divisions - Structural Studies, Protein and Nucleic Acid Chemistry, Cell Biology and Neurobiology. However, scientific collaboration between the different Divisions is extensive. Scientists are well supported by excellent scientific facilities and by the LMB Operations Group which maintains the core infrastructure and services of the institute.
The LMB provides an unsurpassed environment for both new and established researchers. Scientists are drawn to the LMB from all over the world, thus creating a lively and international community for the exchange of ideas and technical innovation
UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, more information can be found at www.ukri.org
Band
MRC - 6
Location
Cambridge
Salary
£23,328 to £24,485 per annum
Contract Type
Permanent
Job Type
Technical & Scientific Professionals
Full Time / Part Time
Full Time
Job Description
Overall purpose:
You will be a key member of the IT team which is responsible for providing the IT infrastructure required for the MRC Laboratory of Molecular Biology (LMB) to achieve their scientific goals.
Main duties/ Key responsibilities:
• To be responsible for unpacking, configuring, installing software and delivering new computers to users.
• To assist with installation of software patches and implementing the LMB's IT security policies.
• To assist with keeping the databases of LMB computers up to date, including regular audits.
• To assist with audio-visual support.
• To assist with ordering and shipping of computer parts and accessories.
• To assist with patching and activation of network points.
• To assist the IT engineers with any other tasks as needed.
Working relationships:
You will report to the Deputy IT Manager and will have no line management responsibilities.
You will be required to develop a working relationship and communicate with all IT users (staff, students and visiting workers) to ascertain their needs, such as what they require installed on their computers.
Person Specification
Education / qualifications / training required:
Essential: GCSE, or equivalent, in English and Maths.
Previous work experience required:
Desirable: Experience of working in a busy environment.
Knowledge and experience:
Essential:
• Experience using Mac or Windows computers.
• Knowledge of Microsoft software products such as Office 365.
• Knowledge of software installations and patching.
Desirable:
• Experience of working with databases and data entry.
• Experience of audio-visual systems and software such as Zoom/Teams.
• Knowledge of computer components and their uses.
Personal skills / behaviours / qualities:
Essential:
• Ability to effectively communicate both verbally and in writing with users, contractors and visitors at all levels.
• Excellent interpersonal skills with the ability to work as a team using own initiative when needed.
• Strong organisational skills with the ability to prioritise work to deal with several projects simultaneously.
• The ability to work to deadlines with minimal supervision.
• Highly focussed with a strong attention to detail.
• A can-do proactive approach to work and a willingness and enthusiasm to help others use IT effectively.
• A willingness to learn and develop skills in areas useful to the LMB.
Further Information
You must at all times carry out your responsibilities with due regard to the UKRI:
• Code of Conduct
• Equality, Diversity and Inclusion policy
• Health and Safety policy
• Data Protection policy
Job descriptions should be reviewed on a regular basis and at the annual appraisal. Any changes should be made and agreed between you and your manager.
The above lists are not exhaustive and you are required to undertake such duties as may reasonably be requested within the scope of the post. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the post,
the MRC and UKRI.
The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.
The MRC is a unique working environment where scientific researchers and professional support staff can actively partake in world class innovation and collaboration opportunities and their skills and knowledge through accessing a wide catalogue of training & development, including professional registration with the Science Council.
In addition, MRC (part of UKRI) provides its community of employees access to a whole host of useful benefits,
including a defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits
Our success is dependent upon our ability to embrace diversity and draw on the skills, understanding and experience of all our people. We warmly invite people from diverse backgrounds and heritage, including people who identify as having a disability, to apply for a role that excites them. As "Disability Confident" employers, we guarantee to interview all applicants who have disclosed they have a disability and who meet the minimum criteria for the vacancy.
UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.
We will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.
▶️ IT Assistant - Operations Group - Information Technology - LMB 2500
🖊️ UK Research and Innovation
📍 Great Britain