23 Oct
Sheffield City Council
Sheffield
Job details
Here’s how the job details align with your profile.
Pay
- £24,294 - £26,421 a year
Job type
- Permanent
Shift and schedule
- Monday to Friday
Location
Sheffield
Full job description
Job description
The Council Revenues and Benefits Service is responsible for Billing, Collection and Recovery of Council Tax, Business Rates, Housing Benefit Overpayment & Sundry Debt.
We are looking for enthusiastic and positive individuals to work as part of a team responsible for administration and processing within the Revenues Service.
We are looking to appoint to permanent, primarily, full time posts across our Business Rates, Council Tax Billing, Collection, Council Tax Recovery,
HB Overpayments & Sundry Debt Recovery functions at 37 hours per week, Monday to Friday, based primarily at Howden House.
We currently operate a hybrid working pattern with a minimum 20% attendance in office.
For this role you will need a range of skills and experience, including:
- Awareness of Business Rates, Council Tax, Council Tax Support, Housing Benefit Overpayment and Sundry Debt Recovery.
- Knowledge of Microsoft Office 365 Applications, including Excel and Word.
- Ability to acquire and develop a working knowledge of basic Revenues and Benefits rules and procedures.
- An understanding of customer focus
- Ability to communicate using different communication channels.
- Appreciation of a flexible approach to teamwork
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people,
so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Please read the job description and person specification carefully before completing an application and submit prior to the closing date of 13th November 2024.
[email protected] and [email protected]
If you feel you have the necessary skills and would like the opportunity to be part of our team, we look forward to receiving your application.
Please note that whilst this is not essential, you may indicate on your application, if you have a preference for a particular area of work.
All successful candidates will be required to complete a Basic DBS check.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
Job details
Job reference
REQ002781
Date posted
23/10/2024
Application closing date
13/11/2024
Location
Sheffield
Salary
Grade 4 £24,294 to £26,421
Package
Permanent
Contractual hours
37
Job category/type
Revenues and Benefits
▶️ Assistant Revenues & Benefits Officer
🖊️ Sheffield City Council
📍 Sheffield