23 Oct
NHS England
Leeds
NHS England’s Transformation Directorate has a mandate to deliver a very broad and complex set of new products, platforms, services, and capabilities over the coming years to support the transformation of health and care. The scale and maturity of digital health is now central to the delivery of health and care goals. Technology and digital innovation has never been so important for the continued improvement of health outcomes for patients.
We now have an opportunity for an experienced Digital Performance Analyst to join our Digital Citizen team to work across the NHS.UK web estate.
Digital Citizen delivers citizen-facing national digital channels and services - including nhs.uk, the NHS App, and NHS Login.
NHS.UK is the UK's biggest health website, with more than 80 million visits every month. It provides thousands of clinically validated articles, videos and tools, and millions of people also access our content through partner websites, apps & internet-connected devices. More than 2,000 organisations share our content, including other NHS websites, local authorities, charities and commercial organisations. Social media is also an important part of the NHS website service and we reach millions of people a month through Facebook, Twitter & YouTube.
As an Associate Digital Performance Analyst you role will include:
- Reviewing, analysing and reporting web analytics data for NHS.uk (Adobe Analytics)
- Providing effective and ongoing and actionable insight into user journeys across NHS.uk
- Setting and tracking relevant performance KPIs
- Using web analytics tools (Adobe Analytics) and reporting through data visualisation tools e.g. Power Bi to analyse the end-to-end user journey
- Reviewing the suite of regular reporting with other Digital Analysts to ensure they stay fit for purpose
The NHS England Board Have Set Out The Top-level Purpose For The New Organisation To Lead The NHS In England To Deliver High-quality Services For All, Which Will Inform The Detailed Design Work And We Will Achieve This Purpose By
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research,
and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year,
or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
For further details / informal visits contact: Name: Shaun Hasney Job title: Senior Performance Analyst Email address: [email protected]
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