23 Oct
Zenith
London
Job Description
About the client ....
This is a new client for Zenith International as the result of a recent competitive pitch win. It is a ‘Power of One’ client, comprising the best talent and product offering from agencies across the Publicis Groupe, including creative, production, strategy, technology and media planning and buying. The win represents a significant commercial opportunity for the agency and will provide a platform for talent to learn, grow and progress their careers.
The client is a leader in the international travel and hospitality industry with a significant footprint globally, most notably within Europe and North Africa, offering premium, mid-range and economy solutions for guests.
They invest in all digital media across brand and performance and have clear and specific KPIs the agency will be measured against. In order to deliver these KPIs, we need the best talent to drive strategic innovation and operational excellence consistently.
This role will sit within the Europe and North Africa (ENA) region and will have accountability for delivery across 43 local markets in a centralised regional model.
About the work....
- Primary operational point of contact across the client’s business
- Be an internal ambassador for the client team and for the digital operations department
- Digital activation excellence and ownership of overall quality of output
- Leading the digital hub operations, model and defining the optimal ways of working
- Leading campaign management to ensure timely and accurate activation
- Defining and refining processes for optimal operational performance and efficiency
- Overseeing reporting frameworks and delivery of timely reporting and insight documents
- Owning finance processes ensuring risk-free campaign activation
- Internal and external stakeholder management
- Line management of operations FTEs in London and offshore