23 Oct
Vallum Associates
London
Purpose of the Role
Vallum Associates are currently seeking a Claims Adjuster to join a well-established and market-leading Claims team, responsible for handling claims (US Casualty) working alongside Senior Claims Adjusters. This position is ideal for someone who is enthusiastic and enjoys problem-solving, seeking a new challenge within a dynamic, high-performing Syndicate.
Duties And Accountabilities
- Handle claims, ranging in complexity, within a pre-determined authority level in accordance with their Claims commitment, philosophy and procedures
- Adherence to internal and external standards for claims handling and customer service, for example through meeting SLAs and ensuring systems, e.g. ECF and DOCOsoft, are kept updated
- Ensure our Underwriters and other internal stakeholders are kept informed of valuable claims information and/or issues and the subsequent impact on underwriting and policy interpretation
- Develop and maintain positive relationships with external clients, brokers and third party experts
- Regularly communicate with the wider Claims team and update on any relevant claims movements, issues and trends
- Provide general support to the wider team, such as ad hoc tasks or projects as they arise
Skills, Knowledge And Experience
- Have a demonstrable claims background in US Casualty and technically sound claims knowledge
- Have a good working knowledge of London Market claims systems (e.g. ECF)
- Be confident when liaising with internal and external stakeholders and clients
- Have good written and verbal communication and a keen eye for detail and accuracy
- Enjoy problem solving, and be able to adapt to meet changing priorities and deadlines
- Be able to work both collaboratively as part of a team and autonomously when required
- Be proficient in Word/Excel and similar applications
- Be part ACII qualified or working towards ACII (desirable but not essential)
If this role is of interest, get into contact with Louie York at Vallum Associates on the following details:
E: [email protected]
DD: +44 204 513 6437
Mob: +44 7932 585269
▶️ Claims Adjuster - US Casualty
🖊️ Vallum Associates
📍 London