Food and Beverage Assistant

Food and Beverage Assistant

23 Oct
|
The Belfry Hotel & Resort
|
The Royal Town of Sutton Coldfield

23 Oct

The Belfry Hotel & Resort

The Royal Town of Sutton Coldfield

Job description

The Belfry Hotel & Resort is an

award-winning hotel, home to 300+ luxurious bedrooms and suites, several

restaurants and bars, events and meetings spaces, a leisure club and spa. Our

three golf courses, including The Brabazon, are recognised as world-class, and

home to this year’s Betfred British Masters. Whether you're drawn to our iconic

golf courses, the serenity of the spa, the excitement of guest services, or our

behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting

chapter in the history of The Belfry. A major expansion and renovation project

has begun at our resort, due for completion in Autumn 2025. With a substantial







investment in excess of £80 million, we are enriching our resort including the

addition of a new event space, The Masters Suite, 149 extra bedrooms, a

state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as

we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best

Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our

journey as we unveil a new and unparalleled resort.

Salary

The on target earning potential

for this role is £11.68 - £12.24 hourly rate, compromising of a base hourly

rate of £10.18 - £10.42 plus a qualified estimate of £0.80 gratuities per hour

FOOD & BEVERAGE

The Food and Beverage Department

at the Belfry has four main outlets. The Ryder Grill Restaurant boasts 2 AA

rosettes and offers a unique dining experience with its live theatre kitchen,

serving up to 700 meals daily. Sam's Clubhouse caters to sports enthusiasts

with a variety of dishes, accommodating up to 250 guests and serving 500 covers

per day,





including an outdoor patio during summer. Rocca's restaurant provides

a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine. The

Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea,

and cocktails crafted by skilled mixologists throughout the day.

About the role

As a food and beverage assistant,

your duties include all those of a waiter or bartender :

welcome all guests a polite and friendly manner

prepare drinks to a high standard

deliver a great experience from beginning to end

confidently talk about our menus, offer upsells and enthusiastically

To take

orders from our guests and proactively ensure that all of their needs are met

Cleaning

and good hygiene practices are a large part of this role

To work







across any of the outlets that are in need of assistance to ensure the smooth

running of the resort as a whole.

About you

The Ideal candidate with have

experience working behind a busy bar or in a busy restaurant. Although you don’t need experience to begin

your career at the Belfry as we have a great team that will train you and give

you all of the skills you need to be successful. If you do have previous

experience that’s great, we will take your skills and elevate them in a

department where you feel you would be the best fit. For all of our future

employees our requirements are

You are

passionate about delivering a fantastic service to our guests

You enjoy

engaging in conversation, talking about our products and the resort

You are a

natural when it comes to selling

You are







outgoing and enthusiastic

You have

a can-do attitude and are proactive

Belfry

Benefits

Learning

Development

inspire and develop our team through on-the-job coaching & mentoring,

in-house training and provide access to our online learning platform, The Belfry

Campus. We offer apprenticeships in a host of subjects delivering nationally

recognised qualifications to help advance careers, and our LEAD development

programme empowers and inspires our teams to grow from Team Member through to

Executive roles. We aim to promote internally where possible, nurture ambition

and ensure all our team looking to progress have development plans in place, to

support you to achieve your potential.

Wellness

prioritise your wellbeing with discounted gym memberships and wellness







programmes for personal growth. Partnering with The Burnt Chef Project, we

offer mental health support and access to funded counselling. Our healthcare

schemes include life assurance, 24-hour GP services, and health cash-plans,

while our Menopause Support programme provides tailored assistance. With

Wagestream access, you can easily track earnings, manage savings, and access

wages on your terms, promoting financial wellness. Our Cycle2Work scheme

supports sustainable travel for environmental and team wellbeing.

Showing

our appreciation

appreciate our team with our annual Belfry Awards, long service recognition,

and extra holidays for loyalty and team events. Enjoy discounts at our resort's

restaurants, bars, spa, and golf, for you and your friends & family. Access







to Perkbox provides discounts & vouchers for everyday use plus on the spot

rewards for your hard work. We provide free parking, a subsidised taxi service,

and complimentary meals during shifts.

Making a

difference

We are

committed to sustainability and are proud of our Silver Award from Green

Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,

prioritises giving back to our local community and protecting wildlife. We

integrate ESG into everything we do, from charity initiatives, raising over

£20,000 last year, to golf course maintenance. We track charitable work at

personal, departmental, and resort-wide levels to showcase our community

contributions.

Our Values

Working

here is more than just a job’ : we are a community that values each







individual’s contribution and growth, whilst supporting each other’s success -

regardless of department or role. Our Belfry Beliefs Make a Difference, Own

Our Actions, Better Together, and Deliver Every Day aren't just words;

they're the foundation of our culture and the essence of who we are.

If you're

seeking a place where you can contribute, grow, and have a lasting impact

then the Belfry Hotel & Resort is the place for you.

▶️ Food and Beverage Assistant
🖊️ The Belfry Hotel & Resort
📍 The Royal Town of Sutton Coldfield

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