Commercial Services Officer

Commercial Services Officer

Moorfields - A global leader in Ophthalmology

We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.

With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.







We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.

This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.

If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!

Detailed job description and main responsibilities

· To cultivate and promote a culture of enthusiasm and expertise in commercial and procurement practices, nurturing a collective understanding within the organisation.





This entails ensuring that the benefits derived from commercial and procurement activities are comprehended and appreciated across all levels.

· To collaborate with PPS and other partners in developing a "Procurement Improvement Program" aimed at enhancing the internal commercial and procurement acumen of stakeholders, for the benefit of wider improvements.

· To support in the development and execution of procurement workplans under the guidance of the Senior Commercial Business Partner. To engage with internal and external stakeholders to align procurement activities with organisational goals.

· To support in delivering high risk and high value procurement projects in compliance with Trust SFIs and Procurement policies, procedures and legislation.







· Responsible for maintaining and updating the Commercial Services Contracts Register.

· To support in developing and delivering a work plan of projects (in partnership with PPS), cost savings and contract management initiatives, within the Trust.

· To support in developing effective procurement strategies.

· To help drive and oversee PPS to develop a range of procurement workplans for the effective management of non-pay activities within the Trust. Engaging with key internal and external stakeholders, aligning their requirements to wider organisational goals.

· To deliver value to stakeholders through proactive and innovative commercial and procurement activities in alignment to Trust objectives.







· To assist in delivering complex procurement projects and lead on initiatives for shared services categories.

· To establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.

· Assist in managing a portfolio of innovation and enterprise-related projects. Contribute to industry engagement, knowledge exchange, and commercial collaborations under the guidance of senior staff.

· To gain understanding in and support in securing the protection, development, and enhancement of intellectual assets. Support efforts to derive value from intellectual property (IP) for the benefit of the organisation.







· To assist in developing and implementing innovative supplier solutions to achieve sustainable cost improvements while maintaining quality patient care standards.

· To support in overseeing and guiding the procurement of major and strategic contracts. Collaborate with key stakeholders to ensure effective utilisation of Trust funds.

· To assist in developing strategies to establish MEH as a preferred customer among suppliers. Foster effective supplier partnerships to enhance procurement outcomes.

· Actively participate in relevant meetings and groups, providing support, information, and insights on market conditions and opportunities.

· To plan and manage workload effectively to meet conflicting priorities and stakeholder demands. Demonstrate initiative and take responsibility for managing tasks efficiently,





ensuring key goals are met or expectations are proactively and transparently managed.

· To demonstrate passion and pragmatism in supporting commercial and procurement activities for the benefit of patients, staff, volunteers, and the organisation as a whole.

· Assist in the development and introduction of new policies related to commercial and procurement activities. Contribute to the implementation of policies such as 'Commercial & Procurement' and 'No PO, No Pay'.

· To assist in researching new procurement opportunities for potential development within Moorfields Eye Hospital or the wider ophthalmic community. Contribute insights and recommendations to support decision-making processes.

· To be one of the ‘procurement advisors’ on behalf of the organisation.





To ensure the PPS activities are aligned to the Trust, from the bidder interaction to the conclusion of the procurement. To support a drive towards to a structured review and approval of product changes within the Trust.

· To support stakeholders in the development of specifications and evaluation criteria, in coordination with PPS and other partners.

· To provide support with administration for the effective functioning of the service.