23 Oct
Liverpool City Council
Liverpool
A bit about us:
Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents.
Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!
The Role:
- Liverpool City Council’s Lifestyles Leisure Services is undergoing a dynamic transformation, and as part of this programme, we are embarking on the creation of an exciting new management structure. This includes the creation of three key new roles, offering a unique opportunity to shape the future of our Sports & Recreation services. Looking to build a forward-thinking team, we are seeking individuals with significant experience to bring their expertise and creativity to the table. These roles offer the autonomy to truly make the position your own, driving innovation and growth in an environment that values leadership and new ideas,
to truly revolutionise the public sector leisure industry
- We are recruiting a dynamic and experienced Commercial & Customer Experience Manager to join our Sport & Recreation Management Team. In this key leadership role, you will develop and implement strategies to raise the profile, membership, and income-generating opportunities for our services. With a focus on innovative trends in the leisure industry, you will drive commercial growth while continuously improving service performance. Responsibilities include identifying new markets, conducting market research, delivering commercial solutions, and preparing performance reports on service usage and income
- You will lead and motivate teams and departments to meet targets, build strong partnerships with external agencies, manage budgets, seek funding opportunities,
and support the implementation of corporate and community strategies to ensure efficient resource use and financial success.
- If you’re a forward-thinking leader, ready to embrace change, drive innovation and seize new opportunities to increase income and growth, we’d love to hear from you
Our offer to you:
- 35 hour working week with hybrid working model
- At least 31 days holiday rising to 35 after 5 years service and 8 bank holidays as well.- option to purchase further days
- Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
- Part of the Local Government Pension scheme – option to join the AVC scheme
- Progression - opportunities and training through a wide range of high quality learning
- Health and Wellbeing - offer including Employee assistance programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted Gym Memberships
- Employee Volunteering Scheme
- Medicash
Next steps:
Closing Date is: Sunday 10th November 2024
If you would like to talk to a member of the team about the role or have an informal discussion, please contact – Mark Lancaster on [email protected]
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment,
we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [email protected]
Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
Please ensure you complete your full profile, work and education history in Tribepad.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
▶️ Commercial and Customer Experience Manager
🖊️ Liverpool City Council
📍 Liverpool