22 Oct
CIS Security
City of London
The Security and Logistics Officer is responsible for the security, safety and welfare of occupiers, visitors and assets at one of our commercial skyscrapers in London. It stands 230 metres tall including its 28-metre mast making it the second tallest building in the City of London.
The Security and Logistics Officer will protect these by maintaining a vigilant, pro-active security presence to minimise security risks to people and property. The Security and Logistics Officer will need to be able to spend reasonable periods of the time during a 12-hour shift both on patrol, front of house, standing on post, loading bay duties, post room duties and waste processing duties
Information:
- Position:Corporate Security and Logistics Officer
- Location:Central London (EC2N)
- Pay:£15.28 per hour
- Hours:Average 56 hoursper week
- Shifts:7 on 3 off, 7 on 4 off - Days and Nights
Job Requirements:
- SIA License Required
- Corporate Security experience ideal
- Excellent written and verbal communication skills
- Customer focused, with a strong knowledge of customer service skills
- Demonstrate a strong aptitude for multi-tasking
- Strong communication skills
- Self-motivated and able to work on own initiative
- Team player, who will support colleagues and provide ideas to improve service delivery
- Ability to think and act quickly in emergency incidents or under pressure
- Excellent PC / IT skills
- CCTV license & First Aid qualification will be a bonus
- Microsoft Office Experience essential
The role holder will develop operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and ensure a high-performance culture within your remit.
This is an active and visible role requiring strong communication competence in addition to procedural knowledge and adherence. Customer, occupier & service provider interaction is significant and excellent relationship management skills are required.
Job Responsibilities:
- Deliver and encourage outstanding customer service delivery
- Ensure full understanding of the emergency procedures
- Ensure a full understanding of the assignment instructions
- Ensure their post is correctly manned at the specific times. This includes being on post at latest, the start time of your shift
- Ensure SIA licence is always on your person and on display
- Report any issues or incidents to the Duty Security Manager, Logistics Manager, CCTV Controller or Security Manager
- Respond to all incidents in line with policies and procedures
- To carry out the various site patrols as per the patrol schedule
- To carry out any additional patrols as instructed by management
- Report any discrepancies/incidents whilst on patrol to the security control room
- Carry out FOH duties and cover the FOH Security Officer for any absence
- Control access and egress at Front of House or Back of House
- Manage a polite and effective meet and greet service to all staff and visitors, whilst strictly observing access control procedures
- Ensure those who should not be granted access to the building are professionally and politely prevented from gaining access or escorted from the building
- Carry out ID checks in line with instructions issued
- Provide tenants and visitors to the building with helpful advice, guidance and information. And if not able to do so, direct to the correct personnel who can assist
- Respond as per the policies and procedures in all emergency incidents and evacuations
- Respond to these in a calm and professional manner. Actively provide information to any emergency services when required to do so
- Deal with conflict in an appropriate and confident manner, if required
- Cover for the CCTV Controller for any absence and partake in relevant CCTV Controller training as part
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community.
All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you withinthree weeks of initial contact then you have not been successful on this occasion.
▶️ Corporate Security Officer
🖊️ CIS Security
📍 City of London