22 Oct
Regent's University London
London
Job details
Here’s how the job details align with your profile.
Pay
- £28,763 a year
Job type
- Full-time
Location
London
Full job description
Position: Reader Services Librarian
Salary: £28,763 + (Depending on skills and experience)
Type: Permanent (35 Hours)
Closing Date: Midnight 7th of November
Job Purpose:
Join our dynamic team as the Reader Services Librarian where you'll play a key role in ensuring smooth library operations and providing exceptional user support. You will be responsible for managing staff rotas and addressing library circulation queries while also serving as the subject librarian for a specific area of study.
Key Responsibilities:
- Maintain high standards of customer-facing library services and a conducive study environment.
- Oversee the weekly staff rota to ensure efficient circulation and enquiry service.
- Resolve circulation issues and mediate user queries, fostering a culture of customer care.
- Line manage designated staff, ensuring the delivery of quality service.
- Train staff on desk duties and monitor processes for quality assurance.
- Collaborate with IT, Media Services, and Facilities to maintain library equipment.
- Coordinate with the Communications team for library news and updates.
- Manage overdue library books, including communication with students and overseeing fines.
- Act as the subject librarian, providing academic liaison, resource procurement, and direct student support.
- Assist in the selection and acquisition of information materials, managing a delegated budget.
- Contribute to the overall management of the University Library Service, attending departmental meetings as needed.
- Address subject-based enquiries both remotely and in-person,
directing queries to colleagues when appropriate.
- Represent the Library at internal and external committees and meetings.
- Collect and analyse service statistics to monitor library usage.
- Promote and implement the University’s health and safety and equal opportunities policies.
- Undertake any other duties as required, commensurate with the grade and responsibilities of the role.
Qualifications and Skills:
- Relevant degree or equivalent qualification in Library and Information Science or a related field.
- Experience in library operations and staff management.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with diverse teams and stakeholders.
- Proven problem-solving skills and a customer-focused approach.
- Familiarity with academic library resources and services.
About us
Regent’s University London is a private university right in the heart of Royal Regent’s Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student’s talents, potential, and aspirations.
Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.
Regent’s University London is a private university with a stunning central London campus in the heart of royal Regent’s Park. We offer a premium experience,
tailored to our students – and cultivate globally minded graduates to bring purpose and passion to both people and planet.
At Regent’s, students learn differently. Our future-facing curriculum, global community, high-value networks and vibrant culture of challenge and collaboration provides an education fit for the future. Our focus isn’t on lecture halls and essay-writing, but on learning by doing – from some of the best in the business – to build valuable connections and bring their studies to life.
While proudly international in outlook, our intimate campus environment feels like a home-away-from-home. Here, students are supported by personal tutors and academic experts, who provide help, study support and career guidance for life. Put more simply,
Regent’s is about Cultivating Possibility for everyone.
We’re part of Galileo Global Education (a multinational educational provider that comprises 120,000 students, 45 institutions and 13 countries) yet we remain a tight-knit, welcoming and supportive team – with brilliant staff benefits. To sustain our growth, we’re looking for high-caliber, passionate professionals join our vibrant global community.
▶️ Reader Services Librarian
🖊️ Regent's University London
📍 London