Engagement and Comms Support

Engagement and Comms Support

Job details

Here’s how the job details align with your profile.

Pay

- £31,745 - £38,565 a year

Job type

- Part-time

- Full-time

- Fixed term contract

Location

Birmingham

Benefits

Pulled from the full job description

- Annual leave
- Childcare
- Company pension
- Employee discount

Full job description

Details

Reference number

375172

Salary

£31,745 - £38,565

National: £31,745 - £34,280; London: £35,720 - £38,565 (pro rata for part-time working)

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer

Contract type

Fixed term
Loan

Length of employment

2 Years

Business area

DSIT - Corporate Services - Matrix Programme

Type of role







Communications / Marketing
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Birmingham, Cardiff, Darlington, Edinburgh, Salford

About the job

Job summary

At DSIT we’re all about improving people’s lives by maximising the potential of science & technology.

We accelerate innovation, investment and productivity through world-class science, research and development.

We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared.

We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back.

We do all this to enable the Government’s 5 national missions: kickstarting economic growth, making Britain a clean energy superpower, taking back our streets,





breaking down barriers to opportunity and building an NHS fit for the future.

Above all, we focus on improving people’s lives. Whether it’s researching new treatments for disease, developing better batteries, reducing burdens through better public services, keeping children safe online, and much more, outcomes for citizens are at the heart of what we do.

Our Inclusive Environment

We offer flexible working benefits, employee well-being support and a great pension. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.







The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I; Strategy.

Find Out More

We regularly run events where you can find out more about the department and tips for the application and interview process.

You can sign up for upcoming events here: https://forms.office.com/e/Jae3B4w7xm

You can also follow our LinkedIn Page: https://www.linkedin.com/showcase/dsitcareers/

Job description

The Matrix Programme is a transformation initiative involving 9 Departments (listed at end). It is a unique cross-government collaboration that will unlock simpler, better, and more joined up working by bringing together the systems, processes,





and ways of working for key government functions such as HR, Finance or Procurement, commonly known as Shared Services.

The Programme is part of the Shared Services Team, a fantastic team passionate about improving the existing shared services experience for DSIT and its partners whilst working to deliver the strategic objectives of the new Government Shared Services Strategy!

We will deliver the Government's three overarching objectives for shared services:
1. Better experience for all users - intuitive systems that are easy to use and mobile-enabled.
2. Efficiency and value for money - better systems and services which support productivity and seek to reduce costs.
3. Standardised processes and data - support interoperability,





making it easier to understand and compare corporate data.

Departments forming the Matrix Programme: Cabinet Office (CO), Department for Science Innovation and Technology (DSIT), Department for Culture Media and Sport (DCMS), Department for Business Trade (DBT), Department of Energy Security and Net Zero (DESNZ), Department for Education (DfE), Department for Health and Social Care (DHSC), Attorney’s General Office (AGO) and His Majesty's Treasury (HMT).

Person specification

Key responsibilities

In this role you’ll be providing strategic communications and engagements advice in support of the delivery of the Matrix Programme. Working to the Communications and Engagement Lead (G7) as part of a hybrid team including managed service providers,





you’ll be developing communications and engagement plans and products to support the organisation with critical milestones. You’ll be accountable for delivering communications strategies and actions from an internal perspective and project delivery communications. You will work with senior stakeholders to influence, develop and implement strategies actions and a suite of products. You will be linked in with an internal network of contacts. Gathering insight on current attitudes.

Key Responsibilities include but not limited to:

- Designing, delivering and evaluating internal communications strategies to support the Matrix portfolio
- Writing and drafting of communication products to support the communications strategies






- Ensuring information is appropriate or tailored for the correct audience and department
- Working autonomously to lead day to day comms operations and managing activities without support from Senior Managers across specific deliverables and milestones
- Leading day to day operations and problem solving with responsibility for large areas of activity across geographically dispersed teams
- Work collaboratively with teams across the Programme and department teams to ensure key messages are joined up
- Being a trusted advisor to senior stakeholders across an allocated portfolio of activity
- Presenting communication options and recommendations and influencing and persuading Senior Managers and Directors on a frequent basis
- Proactively managing the delivery of key communication and engagement activity,





including targeted content and events that influence and enhance the programme’s reputation
- Supporting delivery through the full communications channel mix – executing on the regular activity as well as driving continuous improvement

Skills and experience

Essential:

- Designing and delivering effective internal communications plans based on change activities with significant experience of using insight to inform activity
- Experience of developing and delivering successful communications within large, geographically dispersed organisations who are working remotely
- Experience in a similar role - highly skilled in producing and designing engaging and effective content
- Experience in using metrics and user feedback to define, evaluate, and improve content
- Experience of making immediate decisions in rapidly changing environments or working to very tight deadlines
- Expertise of digital technology to be proactive in anticipating issues and addressing underlying causes
- Experience of working at all levels within an organisation and experience of challenging senior grades to deliver better communication outcomes
- Experience of drafting communications – using clear and concise language and driving connection with various audiences
- Experience of building and maintaining intranet pages – driving traffic with engaging content and campaigns
- Experience of utilising a full communications channel mix – drawing on events through to emails to connect in various ways to suit the content and audience needs

Desirable:

- Understanding of Shared Services Landscape
- Understanding of ERP technology implementations

Behaviours

We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Delivering at Pace
- Working Together

Benefits

Alongside your salary of £31,745, Department for Science, Innovation & Technology contributes £9,196 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Department for Science, Innovation and Technology offers a competitive mix of benefits including:

- A culture of flexible working, such as job sharing, homeworking and compressed hours.
- Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
- An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
- Access to a range of retail, travel and lifestyle employee discounts.

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 1000 words) to tell us how your experience aligns to the key requirements for this role.

In the event of a large number of applicants, applications will be sifted on the CV.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and strength based questions.

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

Sift and interview dates

Expected Timeline subject to change

Sift dates: w/c 11/11/2024

Interview dates: w/c 25/11/2024

Interview Location: MS Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.

We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Further Information

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply,and can be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Rose Thompson

Email :

[email protected]

Recruitment team

Email :

[email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages at: https://civilservicecommission.independent.gov.uk/contact-us/

▶️ Engagement and Comms Support
🖊️ Department for Science, Innovation and Technology
📍 Birmingham