Graduate IT Support Analyst – London – £30,000

Graduate IT Support Analyst – London – £30,000

Job description

Graduate IT Support Analyst

London

£28,00 £30,000 Reviewed after Probation period

Are you a passionate Graduate, looking for an exciting new IT role to start your career in a large scale Fin-Tech company?

Coulter Elite Resourcing are currently looking for a Graduate IT Support Analyst to join this amazing company.

As part of a busy team, the IT support analyst will facilitate moves, adds and changes, including laptops and peripherals, video-conferencing and portable devices.

They will primarily work with BAU, walk-ups and assisting the team in its day-to-day IT work.

The Company are one of the worlds largest Fin Tech Companies around based in Central London.







Principle Responsibilities for the Graduate IT Support Analyst : -

- To provide first line support on BAU and walk-ups
- Basic administer the Active Directory as required
- Basic administer the O365 product suite (Exchange online, SharePoint, AD Sync) as required
- To set up the hardware, software and telecoms for new users and be involved in orchestrating any desk moves.
- To undertake user administration and housekeeping such as resetting passwords, creating documentation, patching devices etc.
- Liaison with external parties when required
- End user device build out (Intune, ABM, JAMF)
- To ensure the meeting / conference rooms are kept tidy without issue ensuring video-conferencing endpoints and infrastructure cabling works are spot on every day.
- Provide regular and reliable updates to the team leader on task progression and closure
- Assisting Senior Stakeholders
- Assisting Users from other offices around the world.

Person specification : -

- A degree in Engineering, Scientific, IT or Mathematical degree.






- Knowledge of Windows and Apple Operating System
- Knowledge of ITIL will be beneficial
- Good comprehension of current IT hardware technologies and software
- Great problem solving using a range of sources and methods; suggesting innovative and creative solutions
- Excellent verbal and written communication skills.
- Able to build rapport / relationships (With clients).
- Strong analytical, Problem solving and Logical thinking skills.
- An interest in IT & financial sector.

This is a full time permanent Graduate IT Support Analyst position, with flexible working hours during the week on a night shift basis either early or lates,





offering an annual salary of £30,000 plus to be reviewed after probation, paid holiday, pension scheme, discount scheme on all company products and free car parking.

▶️ Graduate IT Support Analyst – London – £30,000
🖊️ Coulter Elite Resourcing
📍 London