22 Oct
Tiger Resourcing Group
Enfield
Job description
Job Description
Field Service Engineer
Job Scope
Working for the client within the Customer Service Department , the Field Service Engineer or Field Service Technician role is primarily field based supporting customers around the world conducting various activitie s on Naval vessels, Commercial vessels and Shore Based Systems.
Job Functions
- Travelling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice, however most visits are short trips lasting no longer than 2 weeks.
- Carry out service interventions which can include installation, commissioning, troubleshooting and acceptance tests.
- Completing detailed service reports and expenses on completion of each activity in a timely manner.
- Communicate effectively with line management any information relating to technical issues seen in the field.
- Whist in the office, support Customer Services Technical Helpdesk, by responding to Customers emails and when required the writing of Technical Advice Sheets.
- Strive for Quality, Improvement and Customer Satisfaction.
- Familiarise and observe all Health and Safety rules and regulations during working hours.
- Complete training courses as required.
- On occasions be prepared to work in excess of the normal 37-hour week or anti-social hours whilst observing contractual obligations.
- Any other tasks associated with this role.
Requirements
- Ability to read and interpret technical manuals.
- Knowledge of computers including hardware and software applications.
- Knowledge of basic Networking
- Self-motivated
- Full driving licence
- Valid passport
Experience Required
Experience in the field servicing environment,
preferably Marine but not essential.
Qualifications
- ONC qualified preferably but not essential.
- Work towards gaining a Tower Climbing & Rescue Certificate.
Physical Attributes
- The ability to walk 300-400 metres with to a tool kit, possible weight of 10 Kilos.
- The ability to walk up the equivalent of 10 flights of stairs, then could be a further 10 metres on a ladder.
- The ability to work in tight spaces, needing to twist and manoeuvre your body.
- Able to work at heights that could be up to 70 metres.
▶️ Field Service Engineer
🖊️ Tiger Resourcing Group
📍 Enfield