22 Oct
Tees, Esk and Wear Valleys NHS Foundation Trust
Middlesbrough
Job description
Job summary
An exciting opportunity for a friendly, positive thinking, organised and motivated individual to provide administrative support within the Trusts Hotel Services Catering & Performance Team.
The opportunity is fixed term to cover maternity leave.
As this post is to cover maternity leave you should be highly motivated and be able to 'hit the ground running' as well as being reliable, and flexible and be able to work on your own initiative and be a team player.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and be able to think on the spot.
You will be passionate about our business, creating a culture of continuous improvement.
The Catering and Performance Team is responsible for the Trusts Catering Services and also manages the contracts within Hotel Services as well as providing performance data reports for Hotel Services as a whole.
Main duties of the job
- The main responsibilities of the role will be to provide support to the Head of Catering & Performance and the team and the duties will include : support for the planning and production of trust wide menus;
- assist in the writing of contract tenders; management of calendars and emails; the organisation and minuting of a variety of meetings including the production and distribution of KPI reports;
maintaining action logs and in house financial records; dealing with incoming phone calls and providing general administrative support.
Excellent communication and customer care skills are essential as well as the necessity to maintain confidentiality at all times.
Applicants should hold NVQ Level 3 in Business & Administration.
Sound IT knowledge and experience, with competency in Microsoft Office packages, the ability to communicate effectively and good organisational skills and attention to details are requirements of the role.
This is a demanding role and as such applicants should be able to work under pressure when required.
The post holder will be based at Acklam Road Hospital in Middlesbrough and this is a full time position working Monday to Friday 9am-5pm.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe,
understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood.
Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
21 October 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum
Contract
Fixed term
Duration
13 months
Working pattern
Full-time
Reference number
346-EF-082-24-B
Job locations
Acklam Road Hospital
Acklam Road
Middlesbrough
TS5 4EE
Job description
Job responsibilities
Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.
Person Specification
Qualification and Experience
Essential
- NVQ3 in Business Administration or equivalent demonstrable knowledge and experience
- ECDL Level 1 & 2 or equivalent
- Experience of providing administrative support
- Experience of Microsoft office software packages
Skills & Knowledge
Essential
- Ability to communicate face to face and by telephone in a helpful manner
- Good organisational skills and ability to prioritise
- Accurate keyboard,
typing and word processing skills
- Natural aptitude with figures
Desirable
Experience of providing admin support in contract management
Personal Attributes
Essential
- Demonstrate flexible approach to work
- Attention to detail
- Ability to cope with routine tasks
- Ability to work using own initiative and without supervision
- Ability to pick up new systems / procedures quickly and effectively
- Demonstrate ability to work as part of a team
- Confident and friendly
- Ability to relate to all people at all levels
▶️ Head of Catering and Performance, Administration Support
🖊️ Tees, Esk and Wear Valleys NHS Foundation Trust
📍 Middlesbrough