Learning and development officer

Learning and development officer

Learning and development officer
East London
My client is recruiting for a Learning and development officer based within the local Authority in East London and the surrounding area.
Responsibilities

- To be responsible for the design, delivery and quality assurance of Learning & Development, in all service areas within the remit of Revenues & Benefits and Homeless Prevention.
- To work with the Learning and Development Manager to support the commissioning and delivery of Learning and Development, within the remit of Revenues and Benefits.
- Devise training programmes and training plans for staff, which meet the objectives set in the annual training plan.
- To liaise with the respective Heads of Benefits & Homelessness Prevention,





Revenues, Customer and Corporate Services on the identification of training requirements to support continuous improvement to the council and its service delivery.
- Develop clear measurable objectives for training in agreement with the service and their needs.

Requirements

- A sound understanding of the concepts of the Learning and Development requirements in a multi service environment and the ability to apply this at a strategic and operational level to achieve business goals.
- Significant training experience, preferably call centre, multi site or outsource or project based.
- Able to present information to a wide range of people in a clear and persuasive manner and experience of writing procedures and work instructions.
- Candidates should be CIPD, or similarly qualified or with a strong Learning and Development background.

Contract

- Initial 3 to 6 month ongoing contract with the opportunity to extend






- PAYE via Umbrella
- Monday to Friday
- 9am to 5pm

As the role is Local Authority based candidates will be asked to complete an onboarding & compliance checks including DBS & Online training modules prior to starting.
for immediate consideration please apply