21 Oct
Hilton London Bankside
East London
Sales & Events ExecutiveAbout us:Discover the essence of modern luxury at Hilton London Bankside, where innovation and design come together to redefine the hotel experience. Boasting 292 guest rooms, including 25 bespoke suites and a penthouse apartment with a private roof terrace, the hotel offers stunning views of the city skyline and is situated near iconic landmarks like Tate Modern and The Shard.
Featuring OXBO Bankside and The Distillery, the hotel provides a vibrant dining and social experience. Additionally, its grand Ballroom, accommodating up to 700 guests, offers a spectacular venue for various events, with the role requiring maximizing revenue and ensuring seamless execution of conferences and events.
Benefits of being a Sales & Events Executive: Worldwide Hilton Discount, with Team member room rates starting from as little as £40Guest Experience - One nights free stay at the hotel upon passing probation. Free onsite meals in our Bear Lane CafeEmployee of the Month & Probation celebration events24/7 Employee Assistance Programme for you and your familyAutomatic enrolment into a workplace pension schemeThe Role of a Sales & Events Executive in our Family:Specific job-related duties, include but are not limited to:o To deal with incoming enquiries by phone or email.
Enquiries to be acknowledge within 3 hours and respond within 24 hours. Send proposal in accordance with customer requirements.o To develop future and repeat business, contributing to the profitability of the Hotel.o Negotiate and agree on rates according to Selling Strategieso Ensure all calls are handled according to Brand Standardso
To pro-actively work as a member of the team,
contributing to maximising revenue and generate businesso To build relationship with our clients and develop an understanding of their needso Meet potential clients to show them the Hotel facilitieso Promote all facilities within the Hotelo Effective Diary Managemento Identify new accounts and contacts and give sales leads to the pro-active teamo Keep departments and clients updated in a timely mannero Send proposals and Contracts to clients in line with Brand Standardso
To develop and maintain excellent product knowledgeo Keep up to date with refurbishment and promotions in the Hotelo Work and co-operate with the team and other departments and offer support and assistance when necessaryo Maintain accurate,
up to date customer records and contribute to develop and fine-tuning of the systems in placeo Consistently review own level of skill and actively identify future personal development and trainingso Organise and prioritise work in order to ensure guarantee response time and deadlines are meto
To undertake the administration procedure at each stage of the Conference & Banqueting bookingo Contact clients at regular intervals to ensure all of their requirements are met and in accordance with company standardso To communicate clients requirements both verbally and written via Delphi computer system to all departments within the hotelo To meet clients, agents & production companies on site to discuss their requirements and offer professional guidanceo
To acknowledge all communication in writing from clientso Ensure correct forecasting of own EventsOther:
Candidates must have a minimum of 1 years experience within Sales & Events. What Happens NextDoes the Sales & Events Executive role suit your skillset? Apply now, this takes seconds, youll just need to provide some contact details along with a CV.
Next, well review your details, and if successful well invite you to meet one of the team to learn more about you, your experience and let us tell more about our Hotel and our Parent Company, the Splendid Hospitality Group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture. AMRT1_UKCT