Senior Sales Consultant

Senior Sales Consultant

Job description

Position

MAIN PURPOSE :

As a Senior Sales Consultant for Pucci store on Sloane Street, you will be an ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

KEY RESPONSIBILITIES :

Brand Ambassador

- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM / Client Management

- Reflect the visual merchandising guidelines promoting the brand image






- Enhance customer service standards in store to ensure the best client journey

Sales / Business Monitoring

- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
- Build and maintain a relationship with them
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
- Process the sale in a confident and professional manner
- Gather the client’s CRM details to enlarge your client book
- Drive your product knowledge by keeping up to date with fashion trends
- Update yourself on all product lines through research
- Ensure all Company policies and procedures are attended
- Support control and management of stock

Profile

PROFILE & EXPERIENCE :

- A minimum of 3 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW / LG
- Passion for fashion and sales






- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation a Pucci Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage

QUALITIES :

- Good team player and ability to work on own high levels of motivation
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation
- A passion for customer service
- Proactive and positive approach
- Ability to work under pressure and meet deadlines

PERKS & BENEFITS

- Competitive salary and bonus structure
- Long term career path & Development structure
- Global mobility programme with worldwide opportunities