21 Oct
NHS
London
We are looking for a dynamic and motivated General Manager to join the Emergency Department at UCLH. The post holder will be predominantly responsible for the smooth delivery of operational and performance targets within the Emergency Department as well as the continuous improvement within the Department.
The successful candidate will have strong operational management experience and will be expected to learn and develop within the role as well as provide operational leadership for the Emergency Services Department. The post holder will be responsible for the day to day running of the service, effective management of budgets, workforce, performance and service improvements.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
Main duties of the job
Candidates should have experience of working closely with multidisciplinary teams, leading service developments, data management and staff management. We are looking for a leader who can demonstrate effective communication skills, team working, excellent problem-solving abilities and strong values based in line with the UCLH Trust values.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.
Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across 8 sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,
gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Date posted
18 October 2024
Pay scheme
Agenda for change
Band
Band 8a
Salary
£61,927 to £68,676 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
309-UCLH-5291
Job locations
University College London Hospital
235 Euston Road
London
NW1 2BU
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work,
out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
- Management Degree or able to demonstrate significant level of equivalent experience.
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service.
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience.
Experience
Essential
- Significant experience at Operational level in a hospital / complex organisational environment.
- Proven experience in effective management of budget and effective leadership of staff.
- A proven record of success in managing change while also developing and maintaining high standards of quality.
- Proven experience in service improvement and development.
- Self-motivated with a flexible and pro-active approach.
Desirable
- Previous experience within an acute medicine or emergency services environment.
- Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans.
Skills and Abilities
Essential
- Quality focus with an innovative approach and the ability to solve complex problems.
- Proven knowledge skills in successful management of change.
- Ability to prioritise work programs in the face of competing demands.
- Excellent IT skills with ability to use all Microsoft Office applications.
- Able to interpret complex information in order to act upon and disseminate to others.
- Ability to stay calm under pressure and make rational decisions, motivate influence and negotiate change, act as a role model, and be determined to achieve the best possible outcome.
- Organised & methodical.
- Able to communicate with staff at all levels and a facilitative and inclusive approach to management.
- Flexible approach to work.
Communication
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Proven ability to present ideas clearly andsuccinctly - both verbally (including presentations) and in writing.
Personal and People Development
Essential
- Ability to develop and implement hospital policies within area a healthcare setting.
- Ability to prioritise work programs in the face of competing demands.
- An understanding and experience of staff and organisational development.
- A good understanding of the changing NHS environment.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.
Person Specification
Knowledge and Qualifications
Essential
- Management Degree or able to demonstrate significant level of equivalent experience.
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service.
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience.
Experience
Essential
- Significant experience at Operational level in a hospital / complex organisational environment.
- Proven experience in effective management of budget and effective leadership of staff.
- A proven record of success in managing change while also developing and maintaining high standards of quality.
- Proven experience in service improvement and development.
- Self-motivated with a flexible and pro-active approach.
Desirable
- Previous experience within an acute medicine or emergency services environment.
- Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans.
Skills and Abilities
Essential
- Quality focus with an innovative approach and the ability to solve complex problems.
- Proven knowledge skills in successful management of change.
- Ability to prioritise work programs in the face of competing demands.
- Excellent IT skills with ability to use all Microsoft Office applications.
- Able to interpret complex information in order to act upon and disseminate to others.
- Ability to stay calm under pressure and make rational decisions, motivate influence and negotiate change, act as a role model, and be determined to achieve the best possible outcome.
- Organised & methodical.
- Able to communicate with staff at all levels and a facilitative and inclusive approach to management.
- Flexible approach to work.
Communication
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Proven ability to present ideas clearly andsuccinctly - both verbally (including presentations) and in writing.
Personal and People Development
Essential
- Ability to develop and implement hospital policies within area a healthcare setting.
- Ability to prioritise work programs in the face of competing demands.
- An understanding and experience of staff and organisational development.
- A good understanding of the changing NHS environment.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.
▶️ General Manager - Emergency Department
🖊️ NHS
📍 London