Home Adaptation Team Manager

Home Adaptation Team Manager

Description

Organisation: London Borough of Waltham Forest

Salary: PO8 £56,172 - £59,328

Contract Type: Full time Permanent

Working hours per week: 36 hours

Application Deadline: 25/10/2024

Reference: 1399

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.







London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.

About the role:

To lead and manage the Home Adaptation Team to deliver all major home adaptations and modifications funded through the Disabled Facilities Grant (DFG) and Housing Revenue Account (HRA) into owner occupied, private rented and council owned properties in line with national legislation,





guidance and best practice and the London Borough of Waltham Forest’s policy around ‘Grants for Home Adaptations and Modifications in Waltham Forest’.

To manage home improvements and discretionary DFG works to provide positive outcomes for Waltham Forest residents, improving wellbeing, health, social care and housing outcomes, delivering Value for Money to the Council, and helping our residents remain resilient, safe, well, connected and independent.

To provide business management, oversight, and support on all aspects of the administration and management of the DFG and HRA allocated funds and ensure the service interventions that are funded through the DFG/HRA are of the highest quality.

>> Click here to download the Role Profile <<

Key Responsibilities:

Management of the Home Adaptation Team,





acting as first point of contact for all operational and day-to-day issues including the management and organisation of the teams work and providing clinical expertise and professional guidance to the team.

Lead the process of performance analysis and review and take ownership of all performance improvement plans that are required to ensure the service is delivered in line with national and local requirements and to budget.

Work with the Head of Service to develop team plans and individual staff goals, and with colleagues to improve pathways and simplify processes to improve service delivery for residents and promote best practice.

Managing relationships with a range of stakeholders both internal and external relating to the Home Adaptation service,





ensuring the Council’s commercial interests are protected and resolving complaints or disputes in a professional manner.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

- Educated to a Degree/Masters Level and holding a relevant Professional qualification in Occupational Therapy or Physiotherapy.
- Previous Management Experience within Adult Social Care, Housing or an equivalent setting including providing professional direction and challenge, and managing, leading and supporting a team in providing excellent delivery of services.
- Experience of providing profession supervision.
- Knowledge and experience of operations in a busy/complex local authority, or similar environment.






- Broad specialist knowledge of the Disabled Facilities Grant, home improvement and adaptations, and the management of grant funding for vulnerable people (Children and Adults)
- Knowledge and experience in management, review, performance improvement and analysis of information, and of working closely with Business Intelligence.
- Ability to manage, interpret and present large amounts of performance and other data from providers, highlighting key messages to managers, and making evidence-based recommendations on appropriate courses of action.
- Excellent ICT skills, including the ability to utilise Microsoft Office products, particularly Excel, Word (essential) and MOSAIC (essential).
- Excellent organisational and administrative skills.
- Excellent written and spoken communication skills.






- Ability to ensure adequate cover within the team and manage competing demands.
- To deputize for the Head of Service when required.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;

Satisfactory DBS check;

Continued professional body registration;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.





This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:







Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Amecie Steadman Interim Head of Service at [email protected] or 07780 285579

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at [email protected].