20 Oct
Home Group
Durham
Job description
Job Title : Alliance Performance Coordinator Reports to (job title) : Alliance Manager Salary : £28,500 to £32,800 pa depending on skills and experience Location : Durham The job in a nutshell Durham Mental Wellbeing Alliance’s aim is to build resilience and support people to thrive.
Made up of seven providers :
- Creative Support
- Home Group
- If U Care Share
- Mental Health Matters
- Richmond Fellowship
- St Margaret’s Centre
- Waddington Street Centre
- Representatives of the Local Authority and NHS integrated commissioning team. DMWA is looking for commercially minded Performance Coordinator, to support the development and delivery of the alliance across the County Durham area.
Supporting the Alliance Manager to ensure the financial and performance frameworks are understood and adhered to by all providers, the role will be pivotal to the Alliance’s success and will include working closely with providers, monitoring performance and achieving agreed KPI’s.
So, a bit of background about us, DMWA : In April 2021 Durham County Council / County Durham Clinical Commissioning Group (the Commissioners) re-tendered 21 of their mental health and wellbeing services and developed a new collaborative approach to a range of support services including prevention, early identification, and recovery support.
This collaborative approach falls under the term Alliance’ Alliance commissioning is a relatively new model in the care and support sector.
In essence, it’s a group of providers who come together to form an alliance , which is not a legal entity, but the principles are that we all pool our funding, resources, and efforts together for the greater good.
The Alliance leadership team must agree upon everything unanimously and all decisions are made in the best interests of the service users.
The Commissioners and the Durham Mental Wellbeing Alliance (DMWA) believe that by bringing services, providers, and commissioners together, mental health services and support in County Durham will improve.
This is a whole system approach, requiring commitment and determination to achieve positive outcomes for people across County Durham.
There are lots of advantages to alliance contracting including the fact it is a 7 year fixed contract with a 3 year extension It will mean stability, the potential to grow and the amazing opportunity for us to be involved in something innovative and ground breaking in the North East as we’re one of the first alliance in the whole of the North East.
We believe we can really make a difference to services available to our service users. DMWA is based upon the principles of co-operation, shared responsibility, innovation, and outstanding performance.
All members work together as one team in a single contract and performance is judged on the overall outcomes of the system (succeed together or fail together) and you as our alliance performance coordinator will be helping us to drive this forward.
You will have an eye for detail, providing strong commercial support to the alliance. Your passion will evolve around analysing data and the positive results we can achieve when working in co-production.
You will be strategically focussed and see the value in the information you provide to inspire the alliance manager and the alliance leadership team to make use of it to inform business decision making.
Therefore, you will be comfortable in proposing, justifying, and initiating change. You will have an ability to prioritise and coordinate workload across other providers and work under pressure to meet reporting and submission deadlines.
Interpersonal skills are vital to this role and as an alliance performance coordinator you will become a trusted partner to the alliance manager and alliance leadership team.
You can download the Alliance Performance Coordinator job specification What success will look like You will work hard to develop an excellent working knowledge of the Mental health, Housing and Care and Support sectors across county Durham.
Acting as the ambassador of all our services and promote the work we do to support our customers across the county. You will ensure our services are of high quality and hold regular reviews to ensure we are doing what we set out to do, really embedding DMWA aims, values and mission statement :
- Aim To build resilience and support people to thrive
- Vision- To connect communities, drive innovation and empower people
- Mission To work together to improve mental health and wellbeing Our Values are :
- Empowerment helping people to be more confident and resilient
- Accountability we will share the responsibility of providing the best possible services in County Durham
- Connection We will connect with each other, service users and local communities
- Innovation We will change the way we work to transform and improve services.
Success will be measured in ensuring we as an alliance meet the high-level mental health outcomes set out in the County Durham Vision 2035.
You’ll already have these brilliant skills, qualifications and knowledge We want someone like you, who has significant experience in managing large contracts, associated KPI’s, budgets and can drive the consistent delivery of high-quality services to meet the needs of our customers and commissioners.
To be awesome in this job, your key strengths will lie in people and change management, motivation, bringing colleagues together to share information and best practice.
You’ll maintain strong professional relationships with providers, subcontractors, and their teams as well as external stakeholders.
We’ll be impressed with your passion for promoting positive wellbeing, independence,
and social inclusion, as well as your focus on quality, efficiency, and your ability to develop service provision in new and innovative ways.
We’d also love you to have, or be brilliant at The growth of the alliance is very important to us; we want to ensure we are evolving to meet the needs of the people across County Durham.
So, it would be beneficial if you have a successful past record of fundraising / tender writing in the charity and voluntary sector.
We’re all accountable for Health and Safety of our ourselves and others; put simply this includes taking the time to complete all learning, understanding your role-specific responsibilities, working with reasonable care and taking steps to address and report problems related to Health and Safety.
Taking a proactive approach to your learning and development to be the best you can be. This includes understanding and keeping up to date with all of our relevant policies and processes as well as taking advantage of all the learning opportunities and resources available to you they’re there for a reason but don’t worry, we’ll help keep you informed along the way.
Promoting equality, diversity, and inclusion as a top priority; leading by example in your actions and demonstrating our values as noted above.
Keeping things compliant! You’ll have role-specific and organisational goals but it’s important you take these seriously and keep people and information secure and safe within the scope of doing your bit here at Home Group.
Other important stuff You’ll be a budget holder? No Yes up to 2.3 million You’ll manage people? No Yes We all work flexibly but the level of travel in this role is usually Occasional Regular Frequent
▶️ Alliance Performance Coordinator
🖊️ Home Group
📍 Durham