20 Oct
Vanrath
Belfast
Job description
Job Description
A chance to work for a highly successful MSP, as they undertake a period of growth. This ambitious company are looking for an experienced Service Desk Manager to join the team.
As the Service Desk Manager you will be tasked with leading the It Service Desk Team. You will oversee daily operations of the service desk, the staff and ensuring a high level of service and support to the companies internal and external customers.
You will have a number of responsibilities including Team Leadership, Service Desk Operations, Customer Communication and Strategic Processes.
What you will require for the role :
- 5 years in Service Desk or IT support roles
- 2 years in a leadership position
- ITIL certification (desirable)
What you will get in return :
- Salary of up to £55K
- Medical Cover
- Life insurance cover
- Extra holidays for service
- Learning and Development Opportunities
- And Many More!
▶️ Service Desk Manager
🖊️ Vanrath
📍 Belfast