20 Oct
Harrison Scott Associates
London
Job description
Job Title : Print Production Controller
Salary : £30,000 to £35,000 (depending on experience)
Location : London
Reference : J6842
Contact :
Telephone : 0207 838 9695
Categories : , , , ,
A leading printing and mailing company is looking for a Production Controller to support the goals of the Production Department and help to achieve their business tragets, supporting the buying and selling of a range of Litho Print & Envelope services.
This role will manage and assist the operations involved in Litho Print & Envelope production in-house, outsourcing Litho Print, Finishing, Envelope Overprinting, Flat Sheet Conversion, Flexo Production .
All aspects of production controll that are necessary to enable the smooth running of the department and to meet the planned schedules and customer specifications and expectations.
Responsibilities :
- To gain a full knowledge of the range of services provided in the Litho Print & Envelope Departments.
- Undertake support tasks as directed by the Head of Litho print & the Envelope Sales Manager.
- Effectively deal with internal and external telephone and email enquiries requesting quotations on the range of Envelope services which will include prices gained from outside suppliers.
- To assist with the creation of quotations from RFQs received, in a timely and professional manner.
- To edit and prepare job bags received from Account Managers, to include all instructions to enable the work to be completed in a timely, accurate and cost-effective manner.
- Ensure all accurate details are passed on to the studio department, with regards to artwork, are correct and accurate.
- Send the Clients, both internal and external,
PDF proofs as requested and ensure a prompt approval turnaround in order to maintain steady production.
- To assist in managing the Litho Print and Envelope Overprint Production Schedules, Plain Envelope Stock Levels,
- Liaise with internal printers and external suppliers and the clients, both internal and external, to efficiently answer general enquiries concerning deliveries and production.
- Ensure all customer complaints, issues and queries are forwarded on to the department head and to help reach a successful and appropriate conclusion.
- Achieve team and individual targets as set by the management team.
- Prepare weekly reports for analysis as directed by the management.
- Good time keeping and attendance.
- Maintain a tidy and clean work area ensuring that the office and desks are kept in a clean and orderly manner.
- Understand and adhere to the company policies and procedures with particular emphasis on quality and health and safety.
- To be willing and able to work overtime at relatively short notice and to cover holidays and sickness as and when required.
- To be able to operate a PC and to be able to understand the company’s management information systems in regards to estimating, job bags, delivery systems etc.
- To purchase paper for print production as and when required, to manage stock control and re-order in a timely fashion
- To purchase envelopes for mailing production as and when required, to manage stock control and re-order in a timely fashion
Background / Experience :
A successful 2 years of proven record of accomplishment print production gained within a print production environment.
Skills / Abilities :
- Good verbal, written communication and effective listening skills
- Good telephone manner and techniques
- Able to follow written and verbal instructions, attention to detail
- Able to generate innovative and effective solutions to meet the customer requirements
- Able to cope with multiple projects at one time
- Ability to analyse relevant information to make quality decisions
- Must be methodical with the customer requirements
- Generate solutions to meet the customer requirements
- Team player, able and willing to assist other members of the team
- Flexible and able to cope under pressure and demonstrate a level of emotional control and resilience
- Able to maintain good disciplines and standards, initiative and drive
- Understanding of commercial issues surrounding jobs
- Able to ensure that all documentation is complete and accurate
Hours : 09 : 00 to 17 : 30 Mon to Fri
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▶️ Print Production Controller
🖊️ Harrison Scott Associates
📍 London