20 Oct
NHS
Liverpool
An exciting opportunity has arisen to join our experienced Corporate Administration Team as an Apprentice Personal Assistant & Office Administrator.
This is a full-time role based at our Aintree Hospital site with occasional support provided to other sites. The successful candidate will be supporting senior members of our Corporate Nursing Team whilst also supporting the smooth running of our Aintree Executive Offices.
In this entry-level role, you'll gain invaluable experience supporting senior staff and managing office operations. Your duties will include diary management, communication, event coordination, and office administration.
The successful candidate will complete a fully funded Level 3 Apprenticeship in Business Administration alongside the role.
The ideal candidate will be organised, enthusiastic, with excellent communication skills and an ability to multi task. They'll have great PC skills with knowledge of MS Office packages. They will be eager to learn and have a positive, can do attitude, delivering a high standard of accuracy and maintaining professionalism at all times.
This entry-level role is designed to provide you with hands-on experience and training in both personal assistance and office administration, helping you develop the skills and knowledge required for a successful career in administrative support.
Main duties of the job
Supporting a busy and diverse team, you will be enthusiastic and highly motivated to provide a quality administrative service including:
- Administrative Support: Assist with daily admin tasks, including managing calendars, scheduling meetings.
- Communication: Handle incoming and outgoing communications, including emails, phone calls, and correspondence.
- Documentation: Prepare, review, and organise documents, reports, and presentations.
- Event Coordination: Help plan and coordinate events, meetings, and conferences, including logistics and catering arrangements.
- Data Entry: Maintain and update databases, contact lists, and filing systems.
- Customer Service: Provide excellent customer service to colleagues, patients, visitors, and callers, ensuring a positive and professional experience.
- Office Management: Assist in managing office supplies, equipment, and facilities..
- Reception Duties: Greet and assist visitors.
- Confidentiality: Handle sensitive information with the utmost discretion and confidentiality
Skills candidates should demonstrate:
- Strong organisational and time-management abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to multitask and prioritise tasks
- Attention to detail and accuracy
- Professional attitude
- Eagerness to learn and develop new skills
- Dependability and strong work ethic
- Positive attitude and team player
- Discretion and confidentiality
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here
https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Date posted
18 October 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£20,379 a year (NMW will be applied where Annex 21 pay falls below this)
Contract
Apprenticeship
Duration
2 years
Working pattern
Full-time
Reference number
287-CEF-319-24-B
Job locations
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Job description
Job responsibilities
Please see attached Job Description for full details.
Successful candidates will be supported to develop in the role.
Working within a team of dynamic and dedicated Executive and Personal Assistants, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels.
The role would suit a highly motivated team player who strives to provide a first class PA service. Job description
Job responsibilities
Please see attached Job Description for full details.
Successful candidates will be supported to develop in the role.
Working within a team of dynamic and dedicated Executive and Personal Assistants, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels. The role would suit a highly motivated team player who strives to provide a first class PA service.
Person Specification
Qualifications
Essential
- RSA III or equivalent - Typing
- GCSE Maths and English/equivalent
Desirable
- ECDL or equivalent
Experience
Essential
- Demonstrable experience as a Personal Assistant at a senior level
- Experience of working as a team member
- Proven experience of prioritising work and meeting deadlines
Knowledge
Desirable
- NHS Background or an understanding of the NHS
Skills
Essential
- Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
- Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
- Good administrative and organisational skills
- Good communication skills, both written and oral
- Ability to cope in a continually changing NHS Environment
- Ability to motivate self
- Audio Typing
- Ability to produce accurate minutes of meetings
Desirable
- Shorthand
- Microsoft Office or equivalent - Databases/Excel
- Excel/Access
Other
Essential
- Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion
Person Specification
Qualifications
Essential
- RSA III or equivalent - Typing
- GCSE Maths and English/equivalent
Desirable
- ECDL or equivalent
Experience
Essential
- Demonstrable experience as a Personal Assistant at a senior level
- Experience of working as a team member
- Proven experience of prioritising work and meeting deadlines
Knowledge
Desirable
- NHS Background or an understanding of the NHS
Skills
Essential
- Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
- Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
- Good administrative and organisational skills
- Good communication skills, both written and oral
- Ability to cope in a continually changing NHS Environment
- Ability to motivate self
- Audio Typing
- Ability to produce accurate minutes of meetings
Desirable
- Shorthand
- Microsoft Office or equivalent - Databases/Excel
- Excel/Access
Other
Essential
- Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion
▶️ Apprentice Personal Assistant & Office Administrator
🖊️ NHS
📍 Liverpool