Retention Account Manager

Retention Account Manager

Recruit4staff are proud to be representing their client, a leading Waste / Recycling company in their search for a Retention Account Manager to work based in the Birmingham area.

For the successful Retention Account Manager our client is offering:

- Salary up to £27,000 per annum
- 8:30am to 5:00pm Monday to Friday
- Permanent Position
- Benefits: Company Car, Holidays, Pension

The role - Retention Account Manager:-

- Planning own diary and making appointments to see customers with the aim to resolve complaints and maintain a continued trading relationship
- Ability to manage a workload through a CRM system
- Dealing with a variety of initial queries, remaining customer focused to find the most suitable conclusion






- Engage in contractual matters and negotiation of rates where applicable

What our client is looking for in a Retention Account Manager: -

- Experience in a field-based account manager role - ESSENTIAL
- Excellent communication, inter-personal analytical and Microsoft skills
- A full driving licence and flexibility to travel for meetings/training/site visits - ESSENTIAL
- Minimum 1-year experience within retentions - PREFERRED

Key skills or similar Job titles: Customer Relations Manager, Customer Retention Manager

Commutable From: Birmingham, West Midlands, Leicestershire, Coventry, Wolverhampton

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

▶️ Retention Account Manager
🖊️ Recruit4Staff
📍 Birmingham