19 Oct
NHS
Liverpool
We are looking for an enthusiastic and motivated person to fulfil the post of Early Diagnosis Cancer Support Worker, working within our Non Specific Rapid Diagnostic team.
You will work extremely closely with our Advanced Clinical Practitioner Nurse Specialists and assist, support and co-ordinate a smooth patient journey and pathway.
A large part of the role is providing administrative and co-ordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the early part of the cancer pathway.
The successful applicant will ensure the efficient channelling and close co-ordination of the outpatient pathway ensuring robust communication between medical staff, GPs, patients, relatives,
members of the public and other disciplines within the Trust.
Main duties of the job
The post holder will demonstrate an understanding of cancer services, have excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
The post holder will have excellent communication skills and be willing to undertake ongoing training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements, click here
https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
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Twitter - @LUHFTcareers
Date posted
16 October 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
287-BSUR-49-24
Job locations
Royal Liverpool Hospital
Mount Vernon Street
Liverpool
L7 8YE
Job description
Job responsibilities
An essential part of the role will be the working under the guidance of the clinical teams to co-ordinate patient appointments and diagnostic testing, also collection of data relating to the cancer patients journey.
Other key responsibilities of this role will be understanding the importance of data quality and managing a varied workload.
This varied workload will include patient contact via telephone, being a point of contact for referrals and service queries, typing letters where required, organising patient appointments and supporting the management of the MDT.
The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust. Job description
Job responsibilities
An essential part of the role will be the working under the guidance of the clinical teams to co-ordinate patient appointments and diagnostic testing, also collection of data relating to the cancer patients journey.
Other key responsibilities of this role will be understanding the importance of data quality and managing a varied workload.
This varied workload will include patient contact via telephone, being a point of contact for referrals and service queries, typing letters where required, organising patient appointments and supporting the management of the MDT.
The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent
Experience
Essential
- Demonstrable experience of working with healthcare professionals/previous experience in the NHS
Desirable
- Experience of inputting accurate and timely data into computer systems
- Experience of audit and data collection
Knowledge
Essential
- Knowledge of issues of working with confidential information and understanding the need for confidentiality
- Knowledge of cancer patient pathways.
Desirable
- Knowledge of Health Records systems
Skills
Essential
- Word processing/Excel skills
- Excellent computer skills
- Ability to communicate with all levels of clinical staff across the range of specialities Ability to communicate with all levels of clinical staff across the range of specialities
- Excellent verbal and written communication manner
- Ability to prioritise workload to respond to changing demands
- Good time management/organisation skills / Ability to prioritise workload to deadlines
- Ability to work as a member of the team and on own initiative
Desirable
- Ability to use database and emails
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent
Experience
Essential
- Demonstrable experience of working with healthcare professionals/previous experience in the NHS
Desirable
- Experience of inputting accurate and timely data into computer systems
- Experience of audit and data collection
Knowledge
Essential
- Knowledge of issues of working with confidential information and understanding the need for confidentiality
- Knowledge of cancer patient pathways.
Desirable
- Knowledge of Health Records systems
Skills
Essential
- Word processing/Excel skills
- Excellent computer skills
- Ability to communicate with all levels of clinical staff across the range of specialities Ability to communicate with all levels of clinical staff across the range of specialities
- Excellent verbal and written communication manner
- Ability to prioritise workload to respond to changing demands
- Good time management/organisation skills / Ability to prioritise workload to deadlines
- Ability to work as a member of the team and on own initiative
Desirable
- Ability to use database and emails
▶️ Early Diagnosis Support Worker
🖊️ NHS
📍 Liverpool