18 Oct
Jumeirah Carlton Tower
South London
Restaurant Lounge General Manager - Chinoiserie - Jumeirah Carlton Tower
About Jumeirah & The Hotel
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making adistinct mark on the global hospitality market with its unwavering Stay Different brandpromise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, positionservice beyond expectations, signature dining experiences and artful surroundings at the
heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East,Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
AsJumeirah continues to expand its global portfolio and scale up its operations to the next levelof growth, we remain fully committed to developing and empowering our colleagues to excelin world-class environments. Jumeirah is committed to embedding equality, diversity andinclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of Londons most exclusive neighbourhoods,Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets
contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of abalcony, a rarity for the capital, enabling guests to take full advantage of the stunning viewsacross London. The property also boasts the citys largest naturally lit swimming pool,situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About The Job
An opportunity has arisen for a General Manager to join the Chinoiserie in Jumeirah Carlton Tower.
The main duties and responsibilities of this role are:
- Manages the day-to-day operations of the restaurant providing guidance, encouraging teamwork, and facilitating related professional work processes to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
- Develops the annual restaurant outlet business plan, revenue targets and expense budgets and present for review with the Director of F&B; to ensure this is in line with Jumeirah Group policies.
- Monitors customer satisfaction and respond to customer feedback and complaints ensuring procedures are followed to preserve the restaurants and the Groups positive image.
- Monitors and forecast progress against the plan throughout the year and initiate corrective actions, if required, to drive optimal performance and achieve financial and other business targets.
- Ensures Guests dining experience by maintaining consistently high personalised service standards, good food quality and presentation, in line with their expectations.
- Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
- Monitors reports, customer feedback, competitor activities and industry trends to ensure the restaurant concepts, services and menus deliver required business results.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, and establishing personal networks to stay up to date with international trends and to ensure the competitive advantage of the restaurant
- Manages and ensures effective purchasing, stock control and food cost control, selecting good value high quality products in line with the Restaurant concept and budgets, and maintaining availability whilst minimising waste and loss.
- Ensures compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah Group provides world class and luxurious hospitality services to its guests.
About You
The ideal candidate for this position will have the following experience and qualifications:
- Influencing and Communicating
- Managing stakeholders and team
- Attention to details
- Appreciation of cultural diversity
- Customer Service Orientation
- Excellent Organizational skills
About The Benefits
- 33 Holidays inclusive of Bank Holidays
- Extra Holiday for significant birthday (21, 30, 40, etc.)
- Private Medical Insurance
- Life Insurance
- Nest Pension
- Jumeirah Perks Website Access Discounts
- F&B; and Spa Treatment Discounts
- One and a half times pay for work during bank holidays
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits Chiropodist, Flu Jabs, and more!
- Taxi Service After Hours
- Social Events & Recognition Programmes
- Ongoing Training & Development
If this sounds like a job for you - apply now or miss out!
AMRT1_UKCT
▶️ Restaurant Manager - Chinoiserie - Jumeirah Carlton Tower
🖊️ Jumeirah Carlton Tower
📍 South London