18 Oct
Infotree Global Solutions
Great Britain
Job description
At Infotree, meeting your career needs is a top priority. Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery.
We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have grown into lifelong careers.
We have a team of dedicated recruiters and consultant care representatives that are committed to your success and well-being.
Check out our open roles to get started.
Infotree Poland Sp. z o.o. is part of Infotree Global Solutions. Agency number : 15970.
We are seeking an experienced Account Manager to join a dynamic and growing organization in the IT services sector. In this role, you will be responsible for fostering and managing long-term client relationships, driving growth within existing accounts, and ensuring client satisfaction through strategic partnership development.
Location : Wokingham, UK
Key Responsibilities :
- Client Relationship Management : Build and maintain strong, long-lasting relationships with key clients. Understand their business objectives and challenges to deliver tailored solutions and drive long-term partnerships.
- Sales Strategy Implementation : Work closely with the leadership team to implement sales strategies aligned with the company’s goals.
Identify growth opportunities within existing accounts and customize approaches to meet client needs.
Performance Monitoring : Regularly monitor account performance through data analysis to assess client satisfaction and retention rates.
Use insights to recommend improvements and maximize value.
- Internal Collaboration :
Partner with internal teams across marketing, product development, and customer service to ensure that client expectations are met and our offerings stay relevant to the market.
- Problem Resolution : Address and resolve client concerns proactively and effectively to ensure satisfaction and maintain positive relationships.
- Account Development : Identify upsell and cross-sell opportunities within accounts. Create proposals to meet evolving client needs and maximize revenue.
- Market Research : Stay updated on market trends, competitor activities, and customer preferences to enhance account strategies and stay competitive.
- Budget Management : Help manage account budgets to ensure effective resource allocation and return on investment (ROI).
- Reporting and Forecasting :
Provide leadership with regular updates on account performance, offering data-driven insights and growth recommendations.
Qualifications :
- Education : Bachelor’s degree in business administration, marketing, or a related field. A Master’s degree is preferred.
- Experience : 5+ years of proven experience in account management or sales roles, ideally in the IT service industry.
Skills :
- Strong track record in developing client relationships and achieving revenue growth.
- Excellent interpersonal, communication, and negotiation abilities.
- Proven capability in developing and implementing effective strategies tailored to client needs.
- Strong analytical skills with a data-driven decision-making approach.
- Willingness to travel for client meetings and industry events as required.
- This role offers the chance to play a key part in driving success and client satisfaction within an innovative company at the forefront of its industry.
If you are an experienced account manager looking for a challenging and rewarding opportunity, we encourage you to apply!
▶️ Account Manager
🖊️ Infotree Global Solutions
📍 Great Britain