18 Oct
Avon and Somerset Police
Bridgwater
Job Description
Are you a motivated and organised individual with the ability take your own initiative?
Do you want to be part of a team who deliver a victim focussed service and make a difference to our communities?
Our Lighthouse Safeguarding Unit operates across the Avon and Somerset area with hubs in Bristol, Bridgwater and Keynsham and this role is a critical part of the day to day running of the department.
We are recruiting for a Team Support Officer to join our Lighthouse Safeguarding Unit, largely working remotely from home with the secondary location at our Bridgwater hub.
Our Team Support Officers are integral to delivering a key service that supports vulnerable people and brings offenders to justice.
Through effective communication and building relationships with partners, you will ensure that the Lighthouse Safeguarding Unit website is kept up to date with accurate contact details and information.
In This Role Your Main Responsibilities Will Be
- Maintaining and updating records to ensure data and information is accurate and prepared for the management team
- Managing electronic mailboxes, incoming post and answering telephone calls promptly and efficiently whilst maintaining confidentiality
- Supporting the management team in effective complaint handling by assisting in complaints investigations, conducting research and maintaining complaint records
- Supporting effective internal communication by preparing and circulating weekly bulletins, telephone and tasking lists
Skills & Experience Required
- Skilled computer user with knowledge of computer databases including Microsoft Office programmes such as Excel
- Excellent interpersonal skills with the ability to effectively communicate both verbally and in writing
- Experience of managing and prioritising your own workload
- Experience of undertaking administrative tasks including working with basic data, producing reports and other documentation
Additional Information
To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.
The role is part time working 24 hours per week over 3 days. Working days are flexible and will be discussed with the successful candidate at point of offer.
Shortlisting will take place on 28th October 2024 with in person interviews scheduled at Bridgwater week commencing 11th November 2024.
For more information please see the attached job description below.
What We Can Offer You
A package of financial, lifestyle and health benefits to support whatever stage of life you're in, including:
- Flexible working
- Continuous professional development
- Local Government Pension Scheme
- Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment
- Staff discount scheme for savings on shopping, days out, sporting events, holidays
The application window may close early if we feel we have enough successful applications submitted. We encourage you to submit your application as soon as possible to avoid disappointment.
Does this sound like the role for you? Click the link below to apply.
▶️ Team Support Officer - Hybrid Working
🖊️ Avon and Somerset Police
📍 Bridgwater