Delivery Officer

Delivery Officer

17 Oct
|
Central and North West London NHS Foundation Trust
|
London

17 Oct

Central and North West London NHS Foundation Trust

London

Job details

Here’s how the job details align with your profile.

Pay

- £34,521 - £41,956 a year

Job type

- Full-time

Location

London HA9

Full job description

As a Business Officer of the Brent Borough Team, you will play a vital role in supporting the Business Manager in various operational and administrative tasks, including the pro-active co-ordination of committees. You will work closely with the Business Manager to ensure the smooth functioning of day-to-day business operations and contribute to the overall efficiency and success of the organisation.

The role is to provide a comprehensive, effective, and high-quality business admin support to the Brent Borough Team and Brent ICP. This includes:







- Assisting with relevant administrative duties as necessary including effective diary

management.

- Arranging and attending meetings, booking venues, drafting agenda, taking and transcribing minutes, sometimes of a complex nature, and distributing all relevant documentation within specified deadlines.
- To undertake work of a confidential nature that must be carried out with maximum discretion and diplomacy in line with the organisation’s policy, e.g., personal folders, sickness absence monitoring.
- Assist with monitoring of and compliance regarding mandatory training.

Administrative Support:

- Provide administrative support to the Business Manager, including scheduling meetings, managing calendars, and handling correspondence.

Communication:

- Serve as a point of contact between different departments and external stakeholders.
- Facilitate communication and collaboration to achieve common goals.






- The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders, such as senior managers in provider organisations and the ICP Partnership Board.
- Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads.
- Work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data.

Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate

Process Improvement:

- Identify opportunities for process improvement and efficiency enhancement.
- Work with the Business Manager to implement changes and streamline workflows.

Project Coordination:







- Assist in coordinating various projects and initiatives across departments.
- Monitor project timelines and deliverables to ensure timely completion.
- Undertake projects and oversee their deliver and report on outcomes as agreed with the Business Manager.

Policy Development

- Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery.
- Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.

Brent Integrated Care Partnership (Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health,





care and wellbeing organisations that serve the community of Brent.

The partnership includes:

- Brent Council
- London North West University Healthcare NHS Trust
- Healthwatch Brent
- Central London Community Healthcare NHS Trust
- Central and North West London NHS Foundation Trust
- North West London ICB/ ICS

The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone’s needs are met.

We aim to place the resident at the heart of health and care services in order to tackle health inequalities together – working as equal partners and with a collective goal to improve the wellbeing of everyone in Brent.







Because we want the roles to be available to people from a range of different professional backgrounds, these roles are being advertised in CNWL and at Brent Council. The roles will be based at Brent Civic Centre in Wembley, and will involve 3 days working in the office per week, with home working available for the other days.

MAIN DUTIES AND RESPONSIBILITIES

Performance Support

- Support the production of accurate, accessible reports for the directorate.
- Analyse complex data from a wide variety of sources and to make this accessible to senior

managers, teams and clinicians within the directorate.

- Support the monitoring of delivering of directorate KPIs and internal targets such

as mandatory training compliance and to identify corrective action where necessary.







- Work in conjunction with the Business Manager and SROs in producing the monthly

reports.

Financial and Physical Resources

- Support and inform the requirement and targeting of resources, monitoring,

implementing and evaluating jobs and delivery of financial recovery/savings plans by
providing high quality information and analysis.

- Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on

time.

Governance

- Ensure systems are in place within the directorate to oversee the timely processing of

serious incident and complaints.

- Liaise and escalate to the NWL ICB Quality and Patient Safety team to resolve governance

issues.

Staff Management

- Provide training,





advice and support on own area of responsibility.
- Support training and induction of new and existing staff.
- Supervises team on their day to day activities
- Participate in the recruitment process of support staff

RIDER CLAUSE
This is an outline of the postholder’s duties and responsibilities. It is not intended as an exhaustive
list and may change from time to time to meet the changing needs of the Trust and Department

▶️ Delivery Officer
🖊️ Central and North West London NHS Foundation Trust
📍 London

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