Nutmeg Operations - Data Strategy and Change Associate

Nutmeg Operations - Data Strategy and Change Associate

Job description

Are you looking for a new opportunity to work in an agile and fast paced Financial Services Operations function?

Aligned to Nutmeg Operations, we are seeking an exceptional candidate to join us at an exciting time of strong growth and opportunity.

Job Summary

As an Associate in Nutmeg Operations, you will be part of a growing team. In this role, you will collaborate with various Operations teams and processes, identifying client needs and providing efficient, top-tier service.

Your role will involve defining clear and concise digital workflow models from existing functional workflows, promoting process improvements, and supporting the wider business with new products and initiatives.







You will provide efficient reporting and performance metrics, and lead in identifying opportunities for further alignment within our growing operations.

This role offers a great opportunity to make your mark, shape, and grow the business.

Job Responsibilities

- Define, implement, and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service
- Acting as subject matter expert for best in class digital business policy, processes, products and solutions
- Work collaboratively with the relevant teams to continuously improve operational and business performance to optimise both the client and employee experience
- Partner with Operations teams to define requirements for analytics and generate MI / reporting to effectively communicate with the operations department as well as a variety of stakeholders across the wider business
- Champion colleague culture, lead by example,





and provide feedback and recognition at every opportunity
- Work with large sets of data, enriching the data to drive business insights that guide business actions and / or result in improved business outcomes
- Drive innovation efforts across Nutmeg; with a particular focus on efficiency, automation and improving client experience
- Embrace new and emerging technologies and tools to amplify outcomes

Required qualifications, capabilities, and skills

- Have excellent communication and presentation skills, both written and oral, ability to share our vision and goals
- Good technical skillset with the ability to work with large and complex data sets






- You are a commercially minded and outcome-oriented person who gets their sense of accomplishment from doing great work that leads to tangible success
- Strong understanding of operational risk and controls monitoring and framework
- Digitally savvy across different medians

Preferred qualifications, capabilities, and skills

- Experience in developing and implementing Data Strategy across an organisation, including Data Cataloguing, Data Quality, Data Lakes, etc.
- Creative, problem-solving mind-set, and can work with minimal supervision to develop numerous solutions to complex scenarios for review by numerous stakeholders
- Excellent communication skills, verbal and through PowerPoints and MI
- Knowledge of data products, tools and processes such as Tableau, Signavio, AccesFintech, Python, Alteryx or similar business intelligence tools would be beneficial






- Knowledge and experience of AWS Cloud infrastructure and capabilities
- Relevant expertise in an analytical role in Financial Services banking or another heavily regulated industry including a strong understanding of Financial Services Operations functions
- Experience working in a high growth company, start-up environment, adaptable, agile in approach and able to work in a constantly evolving business

▶️ Nutmeg Operations - Data Strategy and Change Associate
🖊️ JPMorgan Chase
📍 London