17 Oct
Queen Mary University of London
London Borough of Tower Hamlets
Job description
About the Role
To act as an Assistant Manager for the retail operations of the SU, including The Village Shop, and / or The Union Shop, on our Mile End Campus.
The role has responsibility over the assistance in day-to-day operational management of our shop / s, ensuring that the customer perception of both our Shops and our staff is positive at all times.
The post holder will need to ensure that whilst on shift, the shop / s operate in accordance with departmental standards with a primary aim of ensuring our students are at the forefront of our business development, whilst looking to help drive sales within these spaces.
About You
You should be a hands on’ approachable leader who is committed to the values of the organisation, being a safe, friendly environment with the student experience at its core.
This role’s hours would be predominantly Monday Friday, a variety of different shifts, with the flexibility to adapt working hours as long as it also suits the needs of the business.
Some weekend work would be required during exceptionally busy times and / or event days.
Applicants should have excellent communication skills and have the ability to work with a wide range of people. Candidates must have the ability to work well under pressure, prioritise a varied workload and meet deadlines.
About the Department
The Union Shop, at Queen Mary University of London, offers a great selection of leading brands for our students, staff and members of the public.
We sell food to go, both hot and cold food / drinks, stationary, QMUL merchandise, clothing and much more. We place a huge emphasis on outstanding customer service and satisfaction,
and we are continuously looking to improve and expand our offering to our customers here at QMUL.
Queen Mary Students’ Union represents and supports over 30,000 students and around 4,500 staff who make up the diverse and vibrant student body at Queen Mary, University of London.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide,
disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time / fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities.
In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes.
Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.
We are open to considering applications from candidates wishing to work flexibly.
▶️ Assistant Retail Manager - Union Shop
🖊️ Queen Mary University of London
📍 London Borough of Tower Hamlets