17 Oct
Pavers Shoes
Fleetwood
Job description
Are you passionate about achieving sales targets and finding just the right products for customers?
Do you have a can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued.
You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must.
Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
We have a part time Customer Advisor opportunity to join our Pavers team in Fleetwood on a 10 hours per week contract.
You’ll need good availability as the role will include a mixture of weekend and weekday working.
Pay, Hours & Benefits for our Customer Advisor
£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)
Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends!
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Foundation : an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy : providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST
Day to Day responsibilities as our Customer Advisor
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom