17 Oct
University Hospitals Bristol and Weston NHS Foundation Trust
Bristol
Job description
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https : / / www.uhbw.nhs.uk / p / about-us / our-trust-values
The post-holder will be responsible for monitoring the performance and wellbeing of the outpatient reception team. The post-holder will be responsible for auditing and pulling reports for electronic outcoming,
assisting with sickness and performance meetings and contributing to the development of SOPs.
Other key responsibilities will include managing HR issues such as : recruitment, return to work meetings, completing occupational health referrals and setting SMART goals for colleagues.
The post-holder will also be required to support with ongoing reception projects. The post-holder will be required to operate under their own initiative and take responsibility for daily decision making and have an innovative approach to developing services.
Previous applicants need not apply.
- Provide administration and HR support to the Assistant Performance & Operations Manager.
- Supervise members of the Outpatient Reception team where required.
- Assist in the recruitment of staff, ensuring that all staff receives a comprehensive local induction package.
- Compile reports for various HR investigations.
- Inputting, monitoring, and checking data, required for finite and ongoing projects within the teams.
- Provide and receive complex,
sensitive and contentious information to support complaint responses.
- Develop SOPs for admin processes between reception and other departments.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care,
our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
▶️ Health Care Support Worker - Integrated Sexual Health
🖊️ University Hospitals Bristol and Weston NHS Foundation Trust
📍 Bristol