17 Oct
nShift
United Kingdom
Job description
Job Description
Purpose of Role
The Presales Solutions Architect team is part of our Sales organization supporting all the Sales and Key Account Management teams.
We are seen as trusted advisors by both external as internal key stakeholders. Our engagement includes having a deep understanding of our product portfolio and delivering added value and trust from a technical point of view in high-value or complex cases and the team plays a vital part in our continuous growth and overall success.
We are looking for an experienced technical, customer-centric and solution-focused professional to join our expanding international team to fulfil our vision and mission!
Overall Responsibility
We’re looking for a Presales Solution Architect to join our Customer Growth organisation. Our ideal candidate thrives when being challenged and is enthusiastic about working in a fast-paced environment.
If you are eager to work in a role with both strategic and operational importance and working with smart people to solve complex problems, then we are looking forward to hearing from you!
As a Presales Solution Architect, you will work closely with both new and existing strategic customers in close collaboration with our Sales, Key Account Management and Partner teams to ensure that we deliver quality assured solutions both increasing our revenue as well as ensuring a high customer satisfaction.
You will be seen as an expert in nShift’s product portfolio and be responsible for solution design and documentation to ensure a high-quality hand over to our Professional Services team, ensuring customer growth and customer satisfaction while signing off on the final delivery.
About you
To be successful in this role,
you have previous experience working with enterprise SaaS solutions where you, with your great technical understanding, have successfully delivered solution designs to tailor to the customer’s needs.
You will use your technical and product knowledge to deliver value-added solutions to our existing and new customers ensuring high customer satisfaction and growth revenue.
Your strong communication skills, efficient organisational and time management skills will bring quality assured added value to both external and internal key stakeholders where you will act as the trusted advisor.
If you are motivated and results-driven and enjoy working in a team environment where you will have a great impact of continuously improving our solutions to meet the demands of our growing global customer base, we’d like to meet you.