17 Oct
Propel London
London
Job description
Job Description
- The Company ?
- My client are a Smart, electric vehicle (EV) charging technology providing both hardware and software and they're growing at speed in a hot space;
green-tech energy and green-solutions. They are the fastest growing and highest rated company in the sector!
The UK market is going to grow 30x within the next 5 years and they’ll be going global soon! During this you’ll be selling a product that people love, need and want and the benefits are a cleaner and greener world!
Exciting Bits ?
Flexible / Hybrid working with a vibrant office in the city
Fastest growing company and product in the sector, with a top notch customer service rating in the industry
Series A funded and ready for the next stage of hypergrowth
The Role ?
As VP of Customer Service you will :
There’s currently c. 10 in the Customer Service team all in the UK and they need a customer-obsessed Customer Service leader to take them to the next level
You’ll take ownership of the Customer Service function in time this will most likely be the biggest department in the business! (they’ll likely double headcount this year)
You’ll implement new processes, structures, technology and build a market-leading customer service function
You’ll join a true meritocracy where everyone’s voice is heard and everyone has opportunity to influence the direction of the business
What we are looking for ?
Prior experience as a Head of / VP Customer Service you’ll have built and managed teams before
You’ll be an expert in a high-growth, start-up / scale-up environment
You’ll have experience within technology,
either; consumer electronics, hardware, or software
You’re an entrepreneur, a do-er, and want to make a serious impression
Passion for EV / clean energy is an advantage
▶️ Head of Customer Service
🖊️ Propel London
📍 London